Workday Superusers' Lead

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Industrial
The Role
Lead and optimize the global Workday Superusers team, upskill HR SSCs, ensure consistent Workday support and ticket handling, deliver ServiceNow-based analytics, monitor and improve Workday data quality, create and coordinate Workday training, resolve tickets, test new Workday functionality, liaise between HR and IT, and maintain the Superusers intranet.
Summary Generated by Built In

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Your Key Responsibilities:

  • Optimizing and coordinating the work of Superusers’ Team (matrix organization) by regular evaluation of its scope and by moving remaining HR process related tasks from HR IT Team to Superusers.

  • Upskilling HR SSC representatives

  • Ensuring global consistency concerning Workday related support and tickets handling.

  • Delivery of data analytics and statistics including case-based data analysis (from ServiceNow).  Providing Process Owners with data driven input and recommendations on improvement areas.

  • Monitoring data quality in Workday – cooperation with local HR representatives to drive data correctness. Educating local HR colleagues on how to ensure and control data quality in Workday (what reports to use, at what cadence etc.). Run the data quality checks and highlight any abnormalities to local HR.

  • Creating, delivering and coordinating (together with Global Workday Training Specialist) Workday related trainings for new HR colleagues as well as train-the-trainer trainings for HR colleagues.

  • Hands-on involvement in case/ticket resolution

  • Testing of Workday new functionalities and input into tool development

  • Being a bridge between HR and IT when it comes to ongoing Workday development

  • Suggesting and improving Workday functionalities with surrounding tool development activities together with the Process Owners, HR IT Team and HR Shared Service Managers

  • Maintaining Superusers’ intranet page

Requirements:

  • Strong knowledge of Workday System is a must

  • Previous people leadership experience required

  • Bachelor’s degree and relevant experience required

  • HR process knowledge and experience from working in an international environment

  • Excellent communication and collaboration skills

  • Proactive, curious, and willing to learn, develop and take own responsibility to deliver excellent service and support  

  • Spoken and written fluency in English

What we Offer:

  • An open environment where you are expected to work independently and with possibility to influence the work content.

  • Global contacts with HR colleagues around the world

  • Fixed term employment agreement for a period of 1 year

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

We review applications continually so please send in yours not later than August 14th, 2026.  

Please note that, in compliance with GDPR, we cannot accept applications submitted via email.   

For union information in Sweden, please contact: 

Johan Ranhög, Akademikerna, [email protected]

Monica Anderberg, Unionen,  [email protected]

Stefan Sandell, Ledarna, [email protected]

As part of Alfa Laval’s commitment to a safe and healthy workplace, we conduct background checks on final candidates for this role, and alcohol and drug testing is applied during the pre‑employment process in Sweden.

#LI-OM1

#LI-Hybrid

Skills Required

  • Strong knowledge of Workday system
  • Previous people leadership experience
  • Bachelor's degree and relevant experience
  • HR process knowledge and experience in an international environment
  • Excellent communication and collaboration skills
  • Proactive, curious, willing to learn and take responsibility
  • Spoken and written fluency in English

Alfa Laval Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alfa Laval and has not been reviewed or approved by Alfa Laval.

  • Retirement Support 401(k) support is described as generous in U.S. postings, and the retirement plan is a notable strength alongside core coverage.
  • Healthcare Strength Medical, dental, and vision coverage are core parts of the package, and health insurance is often described positively in U.S. materials.
  • Leave & Time Off Breadth PTO and paid holidays are standard, with options like purchasing additional PTO expanding flexibility for some roles.

Alfa Laval Insights

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The Company
HQ: Lund
13,646 Employees
Year Founded: 1883

What We Do

Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

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