About the team:
At SumUp, we’re passionate about supporting small businesses. We believe everyone should have access to flexible, fair, and easy-to-use technology that helps bring their ideas to life. Every day, millions of people around the world dream of starting their own business—and we’re here to help make that happen. Our long-term ambition is to "close the loop" by turning everyday transactions into lasting relationships between businesses and their customers.
As part of our People Tech team, our mission is to enable long-term scalability by fostering a data-informed culture through seamless systems and a people-centric employee experience.
In this role, reporting to the Head of People Tech, you’ll work at the heart of our Workday ecosystem. You’ll collaborate closely with People Operations, Payroll, and business stakeholders to ensure our Workday HCM setup remains scalable, reliable, and intuitive as we grow.
Rather than simply maintaining the system, you’ll help shape how our employee lifecycle processes are designed, configured, and continuously improved — ensuring Workday supports both operational excellence and a seamless experience for SumUppers.
What you'll do:
- Configure and enhance Workday’s Core HCM module to ensure our processes are scalable, consistent, and easy to navigate.
- Partner with stakeholders to translate business needs into thoughtful system design — improving workflows, automation, and data quality.
- Strengthen document generation, validation logic, and reporting structures to reduce manual work and prevent downstream errors.
- Provide responsive and empathetic guidance to SumUppers using Workday, helping them feel confident and supported.
- Build and maintain reliable reports and dashboards, ensuring data accuracy and supporting informed decision-making.
- Contribute to clear documentation, structured change management, and sustainable configuration standards.
You’ll thrive in this role if you have:
- Hands-on experience with Workday HCM Core (experience with additional modules such as Time Tracking or Compensation is a plus).
- A solid understanding of Workday fundamentals such as Staffing, Worker Data, Organizations, Business Processes, and Reporting.
- Confidence working with structured datasets to validate configuration changes and ensure reliable outputs.
- Strong Excel / Google Sheets skills and attention to data accuracy.
- The ability to explain technical concepts clearly and translate business needs into scalable system solutions.
- A mindset that looks for simplification, standardisation, and continuous improvement.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- Hands-on experience with Workday HCM Core
- Understanding of Workday fundamentals such as Staffing, Worker Data, Organizations, Business Processes, and Reporting
- Strong Excel / Google Sheets skills and attention to data accuracy
- Ability to explain technical concepts clearly
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
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Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
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Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
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Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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