Workday Senior Engagement Manager

Reposted 3 Days Ago
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Hiring Remotely in Sydney, New South Wales, AUS
In-Office or Remote
Mid level
Information Technology • Software
The Role
The Senior Engagement Manager leads Workday implementation projects, manages client engagement, and ensures project success through strategic planning and team guidance.
Summary Generated by Built In

The Senior Engagement Manager is a leader and project manager who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability. 
Key Responsibilities:
• Become an expert in Workday's Implementation Methodology and use it on all engagements.  
• Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.  
• Ensure projects are properly planned and staffed. 
• Provide guidance and mentoring to Principal Consultants working on their implementations.  
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.  
• Ensure the project is delivered within the budget outlined in the SOW. 
• Work with Delivery Assurance to ensure compliance with agreed to checkpoints.  
• Assist in the transition of the client from professional services to product support.  
• Ensure the client can serve as a reference upon completing their implementation.   

Duties and Tasks: 
• Track issues and risks, communicate status, and escalate concerns about applications.  
• Present at Executive Steering Committee meetings. 
• Present client with change orders in the event they are asking Workday to perform tasks that are outside the scope of the SOW.  
• Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW.  
• Identify opportunities to position other service offerings. 
• Simultaneously manage multiple Workday product implementations in the Project Manager role.  

Education and Experience Requirements:

• Bachelor’s degree in Business Management, Business Information Systems, or related field  
• 3-5 years previous Workday experience. 
• Knowledge of Internet technology and Enterprise Resource Planning. 
• A practitioner background in HR, Finance, or Payroll. 
• Previous experience in a project management role for ERP software installations 
• PMP a plus. 

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
  • Raise the Bar: We always aim for excellence in how we work and what we deliver.
  • Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
  • Do the Right Thing: We all lead with integrity and always make the ethical choice.
  • Own It: We own the outcomes for our company, colleagues, and community.

Skills Required

  • Bachelor's degree in Business Management, Business Information Systems, or related field
  • 3-5 years previous Workday experience
  • Knowledge of Internet technology and Enterprise Resource Planning
  • A practitioner background in HR, Finance, or Payroll
  • Previous experience in a project management role for ERP software installations
  • PMP certification
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The Company
HQ: Reston, VA
1,444 Employees

What We Do

Collaborative Solutions, a Cognizant Company, is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful client outcomes for Fortune Global 500 companies, large and medium-sized organizations across industries. As the longest-tenured Workday Services Partner and client, its full lifecycle services—complete with an in-house Advisory Services practice and proven proprietary tools—have helped more than 1,000 clients transform their businesses.

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