Workday Learning Configuration & Support Consultant

Posted Yesterday
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Hiring Remotely in Chennai, Tamil Nadu, IND
In-Office or Remote
700-1K Hourly
Entry level
Edtech • Gaming • Software • Virtual Reality
The Role
Configure and support Workday Learning after go-live, including security groups, business processes, campaigns, courses, programs, and Learning-specific EIBs. Test changes across environments, troubleshoot escalated issues, analyze cross-module HCM impacts, and provide hypercare, stabilization, documentation, vendor coordination, knowledge transfer, and training for internal production support teams.
Summary Generated by Built In

Location: Chennai — Remote
Contract: October 12, 2026 – April 12, 2027
Hours: 40 hours/week
Rate: ₹700–₹1,200/hour

About the Role

We’re looking for an experienced Workday Learning Consultant to support post-go-live hypercare and ongoing configuration, testing, EIB, and production support activities.

This role will focus on Workday Learning after go-live rather than executing the SumTotal-to-Workday migration itself. The consultant will work alongside the migration vendor and internal Workday production support team, serving as an escalation point for Learning issues that require deeper configuration and technical analysis.

Key Responsibilities
  • Configure Workday Learning, including security groups, business processes, campaigns, courses, and programs.

  • Build, test, and execute Learning-specific EIBs for courses, enrollments, completions, content, and related data.

  • Test configuration changes and EIB loads in lower environments before production deployment.

  • Analyze Workday Learning business logic, configuration, and security rules to resolve escalated issues.

  • Investigate root causes and implement fixes rather than simply routing support tickets.

  • Assess the impact of changes in other HCM modules on Workday Learning, including organizational, security, and business process changes.

  • Provide post-go-live hypercare and stabilization support following the SumTotal-to-Workday transition.

  • Document root causes, solutions, configurations, and troubleshooting procedures.

  • Work with the migration vendor to translate their design into sustainable internal support processes.

  • Provide knowledge transfer and training to the internal Workday production support team.

Required Experience
  • Hands-on Workday Learning configuration experience, preferably across multiple implementations.

  • Strong experience with Workday EIBs, particularly Learning-related data objects.

  • Experience testing configuration and data changes across lower and production environments.

  • Ability to independently analyze Workday business processes, security, and configuration.

  • Experience troubleshooting and resolving complex Workday Learning issues.

  • Comfortable working directly with implementation/migration vendors and internal production support teams.

Nice to Have
  • Workday Learning certification.

  • Experience with Workday Learning post-migration hypercare.

  • Familiarity with SumTotal LMS and/or SuccessFactors LMS.

  • Understanding of cross-module HCM impacts on Workday Learning, particularly security, organizational structures, and business processes.

Important: This is not a SumTotal-to-Workday migration execution role. The migration build is owned by the migration vendor. The focus is on Workday Learning configuration, EIBs, testing, analysis, troubleshooting, and post-go-live support.

Skills Required

  • Hands-on Workday Learning configuration experience, preferably across multiple implementations
  • Strong experience with Workday EIBs, particularly Learning-related data objects
  • Experience testing configuration and data changes across lower and production environments
  • Ability to independently analyze Workday business processes, security, and configuration
  • Experience troubleshooting and resolving complex Workday Learning issues
  • Ability to work directly with implementation or migration vendors and internal production support teams
  • Workday Learning certification
  • Workday Learning post-migration hypercare experience
  • Familiarity with SumTotal LMS and/or SuccessFactors LMS
  • Understanding of cross-module HCM impacts on Workday Learning, including security, organizational structures, and business processes
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The Company
HQ: American Fork, UT
254 Employees
Year Founded: 2009

What We Do

ELB Learning is a one-stop shop for creating and delivering better learning experiences. We offer the most comprehensive suite of products and services to help you conquer your training challenges. Our products include tools for building learning games, virtual reality training, eLearning courses, and video-based practice, as well as an LXP and LMS. We also offer learning strategy services, custom learning development and staff augmentation. You can build interactive online learning and immersive VR courses with Lectora authoring tool and CenarioVR virtual reality course builder. Our AssetLibrary offers everything you need build content that is engaging, interactive, and inspiring. Choose from games, interactions, layouts, scenarios, navigation players, characters, and more. We also specialize in custom-designed eLearning that delights our customers with deeply immersive and visually explosive eLearning experiences! We help companies create online learning twice as fast, and we can help you make it twice as effective and more engaging for your learners. We've been able to create custom online learning courses that help our clients save time, headaches and money. Our team has developed eLearning templates and courses for major Fortune 500 companies, and won a number of industry awards, including several Brandon Hall Group awards. Other learning services we offer include learning strategy and staff augmentation. We also offer hundreds of microlearning, off-the-shelf courses on topics like professional development, soft skills, and safety. Don't have a learning platform to deliver your courses? Use the Rockstar Learning Platform to easily deliver and manage your learning programs. For more information, call 801-796-2767.

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