Workday HCM Specialist

Job Description:

Position Overview

Penn Mutual is seeking a detail-oriented Workday HCM Specialist to support our growing HRIS team.  This position will be responsible for managing Workday data to support our 1200 employees. The main focus of this role is ensuring data integrity, creating reports and providing insights to support the organization. This position is 100% remote.

Responsibilities

• Maintains and updates employee records in Workday, ensuring accuracy and data integrity.
• Enters job changes and maintains supervisory organizations in Workday.
• Serves as the first tier primary point of contact on Workday support needs.
• Tests updates and new features of the system in sandbox to verify accuracy of processes.
• Completes Workday new hire business process tasks, such as assigning pay groups, department/division number and other data elements.
• Reviews and troubleshoots reviews integration reports between Workday and ADP.
• Troubleshoot issues by identifying and diagnosing root causes.  Provide solutions or escalate as needed.
• Performs regular audits of system data to identify and resolve discrepancies.
• Responds to employee cases in the Workday Help module including time and absence cases.
• Creates, modifies and runs simple report requests.
• Creates and maintains Workday documentation and job aids. Enters help text within the platform.
• Provides training support on HCM business processes.
• Maintains technical and industry knowledge by participating in Workday Community and other forums.
• Assist with twice per year Workday releases, testing and troubleshooting.

Skills & Abilities

• Ability to handle issues involving sensitivity and confidentiality.
• Ability to process confidential information with the upmost judgment and discretion.
• Ability to multi-task and adapt to a changing environment
• Strong analytical and organizational skills
• Detail oriented and accurate
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Office applications
• Strong customer service mindset as demonstrated through previous experience
• Ability to work independently as well as in a team environment

Experience

• Minimum of 1 year Workday HCM experience required.

Education/Licenses/Professional Designations

• High school diploma or equivalent required

• Bachelor’s degree preferred. 

Base Salary Range - $60,000 - $72,000

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For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.