Workday HCM – Senior Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Imagine yourself as part of Visa’s People Systems Strategy, Transformation and Innovation organization, a team that is responsible for driving the transformation towards world class workforce and partner experiences across the People Systems landscape. 

As Senior Manager HCM Systems, you will be responsible for configuring and maintaining the core Human Capital Management (HCM) system and supporting Workday and external system touchpoints across a global organization. You will work closely with HR, IT, vendors, and other stakeholders to ensure the systems are functioning properly, accurately, and securely.  You will showcase your experience by championing enhancements and providing creative solutions to promote efficiency, effectiveness, and new thinking in People business partnership and support.

• Act as the product manager for Workday HCM

• Analyze, design, configure, test, implement, and maintain the systems and applications that support mobility and total rewards programs and processes, such as compensation, benefits, and absence.

• Create and maintain the systems and applications documentation, such as user guides, manuals, reports, and workflows.

• Coordinate with internal and external HR subject matter experts to define requirements and determine recommended solutions to gain approval and execute on project/Data change deliverables.

• Manage relationships with HR stakeholders to proactively identify and address issues and provide timely support.

• Model exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users

• Seek and identify continuous improvement opportunities and participates in new release feature and functionality reviews to provide ongoing technical guidance and support.

• Perform unit and quality assurance testing including test case preparation, test execution and test results documentation, contribute to test strategies.

• Develop and enhance working knowledge through training, independent research and experimentation to become a subject matter expert (SME) for at least one distinct business process and application.

• Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• 5+ years’ experience with Workday HCM and Security configurations.
• Experience with Workday EIBs, calculated fields, advanced custom reports, and dashboards
• Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
• Active listener, customer focused, relationship builder, team player
• Strong follow-through, ability to drive to closure and resolution of complex system issues
• Excellent analytical, problem-solving, and troubleshooting skills, with attention to detail and accuracy.
• Workday Pro Certification(s)

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 
$119,500 USD to $195,000 USD per year, which may include potential sales incentive payments (if 
applicable). Salary may vary depending on job-related factors which may 
include knowledge, skills, experience, and location. In addition, this position may be eligible 
for an annual bonus and equity. Visa has a comprehensive benefits package for which this 
position is eligible that includes Medical, Dental, Vision, 401(k), Employee Stock Purchase 
Program, FSA/HSA, Life Insurance, Paid Time Off and Wellness Programs.