Workday Consultant

Posted 2 Days Ago
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Plano, TX, USA
In-Office
Junior
Information Technology • Professional Services • Consulting
The Role
Design, configure, and troubleshoot Workday HCM. Support production issues, integrations (EIB/Core Connectors), reporting, and release management. Build reports, manage ticket queue, run regression testing (manual and Kainos), deliver change management/training, maintain SharePoint knowledgebase, and collaborate with stakeholders on workflows, security, and process optimization.
Summary Generated by Built In
Company Description

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world’s leading companies and help clients build innovative businesses that keep them one step closer to their customers and one step ahead of the competition.

Halo Group strives to be among the most respected IT consulting firms by providing unmatched customer, consultant and employee support. A meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting edge innovation for our customers set us apart from the rest. At Halo Group, people are not a commodity, but our greatest resource.

Job Description

Position Summary:

Provide design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.

What are the key objectives for this resource (project summary)?

Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.

Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security). Collaboration will be both in-person and virtual/remote so demonstrated experience in both is important.

Collaborate with functional stakeholders to build reporting (basic and advanced – calc fields/all reporting types)

Assist in researching new capabilities within Workday

Work closely with other Workday technical resources to ensure continuous improvement of TFS-owned integrations. Support as back-up for integration troubleshooting and enhancements.

Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service

Manage Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately. Support regression testing and introduction of required changes as new Workday releases are introduced. Both manual testing and using Kainos automated testing solution will be involved.

Provide change management support by delivering training and development of materials (i.e. QRGs, FAQs, and training decks)

Design and configure new Workday enhancements as needed and when they are made available with each new release. Coordinate with Workday’s Change Control Board to evaluate, prioritize, and schedule these enhancements.

Manage Workday team SharePoint knowledgebase to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)

Familiarity with basic elements of Agile Scrum methodology to ensure smooth and efficient delivery of work

Requirements:

BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required

Involved in at least 1 Workday implementation or equivalent Workday experience

Involved in a Workday implementation of manager self-service

Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)

Excellent written and verbal communication, presentation and organizational skills, and the ability to build strong working relationships with technical and non-technical teams alike at all levels including senior management

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • BS/BA in computer science, business administration, or related field or equivalent experience
  • Involved in at least one Workday implementation or equivalent Workday experience
  • Experience in a Workday implementation of manager self-service
  • Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)
  • Experience troubleshooting Workday integrations and coordinating with Workday case management
  • Experience managing Workday functional ticketing/production support queue
  • Experience with release management and regression testing (manual and automated/Kainos)
  • Familiarity with SharePoint wiki/library/security functionality
  • Demonstrated written and verbal communication, presentation, and organizational skills
  • Experience collaborating both in-person and remotely
  • Familiarity with basic elements of Agile Scrum methodology
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The Company
80 Employees
Year Founded: 2011

What We Do

Sonoma Consulting Inc. is a national IT consulting and executive search firm founded in 2011 by Mark McGee. The company operates through two business divisions—IT Consulting Services and Executive Search—serving approximately 150 national clients that range from entrepreneurial start-ups to Global Fortune 500 companies. It specializes in harmonizing systems and application or infrastructure development projects.

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