Main purpose of the role
As a Workday Support at Europcar, you will play a crucial role in providing daily assistance to
users of the Workday system, ensuring smooth operations and timely resolution of issues. This includes handling user requests, troubleshooting system or process errors, supporting testing activities, maintaining data accuracy and deliver training. The role involves close collaboration with HR teams and other stakeholders. This is an exciting opportunity to make a significant impact on our HR Information System landscape and ensure that our Workday platform aligns with our global business needs.
Main responsibilities
As a Workday Support you will:
Be the guardian of Europcar’s Workday Guiding Principles, keeping the Workday
Operations updated and aligned with the company's strategic needs.
Provide prompt assistance and resolution for user issues.
Work closely with HR and various stakeholders to comprehend global and local business
questions and create daily solutions.Stay up-to-date with Workday updates and best practices to ensure continuous
improvement.Manage and prioritize multiple tasks effectively.
Internal and External Relationships
Internal: main interactions with function / country HR representatives, and countries leadership teams.
External: Workday, Consulting firm involved in the implementation of Workday
Key Skills
Experience working in HR or system support (Workday experience is an advantage).
Business school
Fluent in English
Attention to details
Trustworthiness and ethical integrity
High sense of organization and management of priorities
Calm under pressure
Strong communication and problem-solving skills.
Tech savvy
Continuous learning mindset
Ability to multitask and manage priorities effectively.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
Skills Required
- Experience working in HR or system support
- Workday experience
- Business school education
- Fluency in English
- Strong attention to detail
- Trustworthiness and ethical integrity
- Strong organization and prioritization skills
- Ability to remain calm under pressure
- Strong communication and problem-solving skills
- Technology proficiency
- Continuous learning mindset
- Ability to multitask and manage priorities effectively
What We Do
Europcar Mobility Group is the European N°1 in vehicle rental, with the ambition to become a leader in dedicated, sustainable mobility services in the years to come. The Group offers a wide range of car and van rental services: be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, for businesses and individuals, relying on a fleet equipped with the latest engines including more and more "green" vehicles (EVs, PHEVs). It operates distinctive brands, responding to differentiated needs, use cases and expectations in terms of level of service: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the lowcost leader in Europe, and Ubeeqo® – one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Customers’ satisfaction is at the heart of the Group’s ambition and that of its more than 8,000 employees, everywhere Europcar Mobility Group delivers its mobility solutions, thanks to a strong network in 140 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).
