About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Job Description
We are looking for a Workday Analyst who will be responsible for providing Tier 2 functional support for the Workday system.
This position involves resolving and addressing complex issues and support with the HR systems within the Copeland business units, in a global, multi-divisional business environment.
Responsibilities:
Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
Conduct root cause analysis and implement solutions to prevent recurrence of issues.
Assist in the configuration and maintenance of Workday modules to meet business requirements.
Develop and deliver training materials and sessions for end-users to improve their understanding and use of Workday.
Participate in system upgrades, testing, and implementation of new features and functionalities.
Maintain documentation of support activities, issue resolutions, and system configurations.
Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
Adheres to the defined processes and procedures as well as the company's policies.
Performs any other tasks assigned by the direct manager or management, in connection with the responsibilities of the position or compliance with the law.
Requirements
Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
Minimum of 2-3 years of experience in Workday functional support or a similar role.
Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
Excellent problem-solving and analytical skills.
Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
Ability to work independently and as part of a team in a global and extremely fast-paced environment.
Experience with system configuration, testing, and implementation.
Ability to work effectively in a team environment.
Excellent organizational, interpersonal, and written communication skills.
Office First Hybrid Work Arrangements:
This role is hybrid eligible with the requirement to be in office at least three day per week. Colleagues are expected to demonstrate and office first mindset, which is the understanding that teams will collaborate in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your teams and leader to determine when you should be in office to drive meaningful connection and to best serve our customers.
#LI-Hybrid
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Top Skills
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
