Workday AMS HCM Lead Consultant

Company:Mercer

Description:

Mercer’s Digital Solutions practice is seeking candidates for the following US-based position.

We are seeking a highly skilled lead level Workday HCM Consultant to join our Workday Application Management Services (AMS) team. In this role you will provide strategic support and system expertise to clients in a post-production environment, focusing on the HCM module. The ideal candidate is a trusted advisor to clients, driving system optimization, process improvements, and delivering high-quality solutions aligned with evolving business needs.  

We will count on you to:

• Lead analysis, complex configuration, testing and deployment of Core HCM enhancements and updates. 
• Collaborate with client stakeholders to thoroughly gather requirements and develop and deliver effective solutions in a timely manner.
• Provide expert-level troubleshooting and support for HCM related issues, including business processes, organizational structures, job profiles and positions.
• Troubleshoot and resolve issues within Core Compensation as well as related modules (Core HCM, Security, Reporting).
• Confidently and consistently provide excellent customer service through ownership of one’s case load, diligence in communication, and a vision of the long-term client relationship.  
• Train and mentor junior consultants.

What you need to have:

• 5+ years of Workday experience with extensive expertise in Core HCM, including core compensation, security, and reporting.
• An active Workday certification in HCM
• In-depth knowledge of Workday Core HCM processes, including staffing models, job and position management, organizations, business process configuration, and security.
• Understanding of HCM touchpoints and the impacts onto other modules.
• Ability to interpret client needs, translate them into system requirements, and deliver functional solutions.
• Strong problem-solving, analytical, and communication skills.
• Experience with data conversion is a plus.
• Ability to manage multiple client ticket engagements and priorities simultaneously.
• Experience in AMS/Post-Production Workday Support

What makes you stand out:

• Employment history with a Workday partner while based in the US
• Certification in the Workday Benefits SKU

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

The applicable base salary range for this role is $111,600 to $223,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until:

June 25, 2025