Workday Administrator

Company Description

As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.

Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples’ lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!

Job Description

The Workday Administrator is responsible for the day-to-day administration and maintenance of the Workday platform. This includes managing user accounts, permissions, and security settings; monitoring system performance and availability; and troubleshooting technical issues. In this role, you will support the continued optimization of our Workday system and prioritization of our Workday roadmap. This will include the improvement and automation of our Workday platform, identify and review business challenges, define technology solutions, prioritize business requests and translate business requirements into system requirements. This role will report to the Workday Manager and work with a team of Workday Administrators.

Responsibilities:

• Manages day-to-day Workday support, encompassing benefits module administration, complex integration troubleshooting, and advanced reporting development, while consistently exceeding agreed service levels.
• Proactively prepares and executes system enhancements, swiftly resolves technical queries, manages fixes and releases, and ensures impeccable data quality.
• Configure and maintain Workday modules. Manage user accounts, permissions, and security settings.
• Monitor system performance and availability, as well as troubleshooting technical issues.
• Work with Technology team members to ensure that Workday is integrated with other systems and applications.
• Stay up-to-date on Workday product updates and releases.
• Implement new Workday features and functionality.
• Provide training and support to business partners and end users.
• Develop and maintain documentation on Workday processes and procedures.
• Partner with cross-functional teams.
• Research, analyze, and document findings.
• Build and monitor Workday alerts and reports.
• Configure, test, validate and implement Business Process changes in Workday.
• Work closely with business units and responsible for first level assistance in process improvement, problem solving, and report design.
• Performs other projects and duties as assigned.

Qualifications

• 4-7+ years of Workday experience (required); Workday Pro certification preferred.
• Bachelor’s degree in IT or business field preferred.
• Workday benefits module advanced experience.
• Workday configuration experience with knowledge of business processes, integrations, and reporting, with knowledge in both HCM and Finance implementations.
• Must be able to communicate - both verbal and written - for direct consultation with customers at all levels in the organization to define requirements, design solutions, test and implement to meet business needs.
• Must be able to independently evaluate and provide recommendations and decisions; especially as it relates to areas that impact other Workday functionality.
• Ability to work independently and as part of a team.
• Ability to meet deadlines and handle multiple projects simultaneously.

Additional Information

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Competitive Compensation
• Medical, Dental and vision benefits after a short waiting period
• 401(k) matching program
• Life Insurance, and Short-term and Long-term Disability Insurance
• Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
• Generous paid time off (PTO) program starting off at 15 days your first year
• 15 paid Holidays (includes holiday break between Christmas and New Years)
• 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
• Annual Volunteer Time Off (VTO) and a donation matching program
• Employee Assistance Program (EAP) - health and well-being on and off the job
• Rewards and Recognition
• Diverse, inclusive and welcoming culture
• Training program and ongoing support throughout your Venture Spring Venture Group career

Security Responsibilities:

• Operating in alignment with policies and standards
• Reporting Security Incidents
• Completing assigned training
• Protecting assigned organizational assets

Spring Venture Group is an Equal Opportunity Employer