EDUCATION
Bachelor’s degree in Business, Computer Science, or Management Information Systems, or related field. In lieu of degree, five (5) years’ equivalent experience will be considered.
EXPERIENCE
Minimum three (3) years’ technical applications and/or information systems experience. OR applicable Masters in related field with minimum one (1) years' experience.
Healthcare related experience preferred.
ESSENTIAL SKILLS & ABILITIES
Relational Database Concepts
Scripting
Microsoft Word
Microsoft Excel
Microsoft Outlook
Detail-Oriented
Interpersonal
Balance Priorities
Oral & Written Communications
Technical Communication
Professional Judgement
High Level of Problem Solving
Self-Direction
Highly Motivated Self Starter
Troubleshooting
Structured Query Language (SQL) preferred.
Skills• Mentor Coaching • Microsoft Office • Oral Communications • Prioritization • Problem Solving • Professional Judgement • Scripting • Server Configurations • Structured Query Language (SQL) • Troubleshooting • Written CommunicationResponsibilities• Applies standard application design principles to create logical and physical application designs to promote efficiency. • Consults with users to identify current operating procedures and to clarify project objectives. • Deploys and tests software upgrades including maintenance of test plans. • Follows corporate standards in naming conventions, security, and interface design. • Maintains project documentation in designated tracking system and changes in program code/scripts using appropriate commenting style and software change documentation • Writes and/or updates documentation to describe software environment, implementations, and infrastructure.CertificationsSecurity RequirementsThis position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
Skills Required
- Bachelor's degree in Business, Computer Science, Management Information Systems, or a related field
- Five years of equivalent experience may substitute for the bachelor's degree
- At least three years of technical applications and/or information systems experience
- Alternatively, a related master's degree with at least one year of experience
- Healthcare-related experience
- Experience with relational database concepts
- Scripting experience
- Troubleshooting and problem-solving skills
- Structured Query Language experience
What We Do
Arkansas Blue Cross and Blue Shield provides reliable insurance plans to Arkansans while being a valuable community partner. We live here, work here and raise our families here – we are dedicated to Arkansas and to you. We work hard to improve the health, financial security and peace of mind to the members and communities we serve. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.






