Woodford Reserve Bar Lead

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:

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Meaningful Work From Day One:

Responsible for daily oversight of the Cocktail Bar and Mixology Program

at Woodford Reserve Distillery. This position plays a key role in building the brand through offering a welcoming, informative and enjoyable visit to the Woodford Reserve Cocktail Bar Experience. The Bar Lead is primarily responsible for supervising the bar team, creating schedules, assisting guests and managing inventory. The Bar Lead will be part of the Woodford Reserve Homeplace Team and will report directly to the Woodford Reserve Distillery Bar Manager.

What You Can Expect:

• Operate under a hospitality-first mindset, creating a warm, welcoming and inclusive experience for all visiting guests.

• Provide a memorable and responsible brand-driven cocktail experiences

• Daily operational oversight of the cocktail bar and bar team including providing team with daily rotations, tasks and responsibilities

• Leads shift daily huddles and inform the team of daily outlook and events. 

• Abides quality and safety controls with Woodford Reserve Distillery policies, including a particular emphasis on Brown-Forman responsibility initiatives

• Assist in maintaining a fun, safe atmosphere for guests visiting the Woodford Reserve Distillery Cocktail Experience

• Develop and maintain strong knowledge of the Woodford Reserve brand story and product portfolio, engaging guests in conversation about our brand

• Assist in the creation, implementation and execution of the seasonal cocktail menus and limited promotional cocktail offerings

• Host guests in all iterations of Mixology Class offerings

• Host guests in a guided tasting of Woodford Reserve products, as needed

• In concert with the Bar Manager, develops training plans and oversees training progress for team members in hosting Mixology experiences and bar operations

• Coordinates with the Bar Manager toward preparation of supplies, garnishes, etc. 

• Assist with setup and breakdown of bar and cash drawer over multiple locations 

• Attend/support/work specialized events, as needed

• Demonstrate a standard of super premium customer service and overall customer experience to the bar team in leading by example

• Support the overall Woodford Reserve Distillery experience, as needed

What You Bring to the Table:

• High School Diploma

• Experience: Minimum 2 years Restaurant/bar/distillery attraction experience 

• Proficient problem solving and customer service skills

• Exceptional communication and interpersonal skills

• Ability to diffuse situations and resolve conflict in a warm, hospitable manner

• Must be able to successfully coach and motivate a team.

• Must have basic computer knowledge and ability to learn and operate computerized equipment and systems

• Work schedule includes weekends, must have willingness to work during peak hours, including nights, weekends, and holidays as needed

• Must be 21 years of age or older

• Must be physically capable of standing for long periods of time

• Must be able to lift and carry from the ground to waist height up to 50 pounds.

What Makes You Unique:

• Demonstrates ability to develop and maintain effective workplace relationships

• Communicates clearly and in a timely fashion

• Demonstrates pristine organizational practices

• Enjoys working in a cocktail bar and/or distillery attraction atmosphere

• Brings a positive mindset to work every day

• Leads by example

• Would enjoy learning and sharing the Woodford Reserve story

The Hourly rate for this position will be $20.00 per hour.

Requisition Type:

Employee

Management Level:

Global Job Level:

Cl

Number of Openings Available:

1