WMS Consultant/Supply Chain Consultant (Remote)

General Information

Role Title: WMS Consultant/Supply Chain Consultant 

Location: Canada (Remote)

Job Type: Full-Time (Onsite/Hybrid)

About Fulfillment IQ (FIQ)

At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it’s designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.

Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. We value clear thinking, strong execution, and real results. If you’re a builder, thinker, and doer who wants to shape the next generation of logistics solutions, FIQ is where you’ll find meaningful work and career growth.

We’re proud to be an inclusive, globally distributed team that values flexibility and collaboration. At FIQ, your ideas and contributions matter. You’ll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

Role Overview

We are seeking a Warehouse Management System (WMS) Consultant with a strong foundation in supply chain operations and WMS implementations. While prior experience with Deposco WMS is a nice to have, candidates with experience in other WMS platforms (e.g., Manhattan, Blue Yonder, HighJump, SAP EWM, etc.) and a solid understanding of warehouse processes are welcome to apply. Training on Deposco-specific functionalities will be provided for suitable candidates.

This role requires a blend of technical aptitude and functional knowledge to implement, configure, and support WMS solutions tailored to our clients' business needs.

Key Responsibilities:

• Lead and support WMS implementation and configuration projects, with a focus on Deposco.
• Understand and analyze business, functional, and integration requirements to design appropriate WMS solutions.
• Configure core WMS modules (Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc.).
• Collaborate with internal and client teams to develop custom logic using Deposco’s configuration and extensibility tools.
• Support API testing using tools such as Postman and manage system integrations with ERP, OMS, TMS, and MHE/automation systems.
• Write, review, and optimize SQL queries within relational databases (e.g., Oracle, MySQL).
• Collaborate with clients and internal stakeholders during SIT, UAT, go-live, and post-go-live phases.
• Troubleshoot production issues and resolve functional and technical problems.
• Participate in Agile ceremonies and contribute to continuous improvement efforts.
• Maintain high-quality documentation, including technical designs, test plans, and configuration records.
  

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in WMS implementations or supply chain execution systems.
• Strong techno-functional background in any WMS platform (Deposco experience is preferred but not mandatory).
• Understanding of warehouse operations and workflows (receiving, picking, packing, shipping, returns, etc.).
• Solid problem-solving and debugging skills.
• Proficiency in SQL and experience with relational databases.
• Experience with API testing tools and system integrations.
• Excellent interpersonal, documentation, and communication skills.
• Ability to work effectively with cross-functional and geographically distributed teams.

Nice to Have:

• Prior experience with Deposco WMS and its configuration tools.
• Experience integrating WMS with Goods-to-Person, AS/RS, or other automation technologies.
• Exposure to OMS, TMS, or EDI messaging standards.
• Experience working in Agile/DevOps environments.

Key Performance Indicators (KPIs):

• System Uptime / Availability – % of time the WMS is fully operational.
• Order Accuracy Rate – % of customer orders shipped correctly.
• Inventory Accuracy – Difference between system records and physical stock.
• Picking Accuracy – % of orders picked correctly without errors.
• Dock-to-Stock Cycle Time – Average time from receiving goods at the dock to being put away and available in the system.
• Order Cycle Time – Time from order receipt to shipment.
• System Integration Success Rate – % of successful ERP/WMS integrations without major issues.

Note:

• We are open to candidates from any WMS or supply chain background who demonstrate the right technical and functional mindset. Suitable candidates will receive Deposco-specific training as part of their onboarding.

Why You’ll Love Working Here:

At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience:

Work That Matters

• Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won’t just meet expectations, it’ll set new ones.

Career Growth That Matters

• We’re serious about growth.
• Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Flexibility to Thrive

• Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

We Celebrate You

• From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.
  

A Collaborative Culture

• Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.

Perks you’ll appreciate

• Employee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program.
• Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
• Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans.
• Professional Growth: We provide a dedicated learning and development budget to support your career growth.
• Flexible Work: You will have access to flexible work hours and remote flexibility.
• Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
• Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture.

Life at Fulfillment IQ:

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Learn More About Us

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

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