Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
The Wireless Network Engineer designs, implements, manages, and troubleshoots secure, reliable wireless and wired networks. This role configures and maintains Cisco wireless controllers and access points, conducts wireless site surveys using tools such as Ekahau, implements network access and security controls, and diagnoses network performance and connectivity issues. The position collaborates with cross-functional IT teams to ensure network infrastructure meets business needs.
This position requires the person to work full-time on-site at our clients location in Auburn Hills, Michigan.
PRIMARY DUTIES:
- Plan, design, and deploy scalable, secure wireless (802.11) and wired (LAN/WAN) networks.
- Configure and maintain Cisco wireless controllers, including C9800 series, access points, and related network infrastructure.
- Conduct wireless site surveys and assess RF coverage and performance using tools such as Ekahau.
- Monitor network performance, troubleshoot outages, and tune networks for optimal speed, reliability, and availability using tools such as Cisco Catalyst Center and Cisco Prime.
- Implement and manage network security protocols, including wireless security, Cisco Identity Services Engine (ISE), and network access control (NAC).
- Diagnose and resolve network issues using tools such as Wireshark and syslog analysis.
- Apply knowledge of 802.11 standards and wireless technologies, including 802.11a/b/g/n/ac/ax, alongside Cisco routing and switching protocols.
- Collaborate with other IT teams to ensure network infrastructure aligns with business requirements and operational needs.
- Communicate technical findings, issues, and resolutions clearly to relevant stakeholders.
EXPERIENCE:
- 3-5 years of experience as a Wireless Network Engineer.
- Demonstrated experience designing, implementing, managing, and troubleshooting enterprise wireless and wired networks.
- Strong knowledge of Cisco wireless platforms, controllers, access points, and routing/switching protocols.
- Experience with wireless standards and protocols, including 802.11a/b/g/n/ac/ax.
- Experience conducting wireless site surveys and applying RF principles using tools such as Ekahau.
- Familiarity with network monitoring, management, and troubleshooting tools such as Wireshark, Cisco Prime, and Cisco Catalyst Center.
- Experience with network security and access-control solutions, including Cisco ISE, NAC, wireless security protocols, and firewalls.
- Strong analytical and problem-solving skills, effective written and verbal communication, and the ability to collaborate across cross-functional teams.
LANGUAGE SKILLS: Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English. Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners, as applicable to the position.
REQUIRED EDUCATION / CERTIFICATIONS: CCNP certification or on the path to obtain CCNP within the first 180 days.
WORK ENVIRONMENT: On-Site at client location
EXPECTED HOURS OF WORK: This position generally operates during normal business hours; however, specific start and end times may vary based on business needs, workload, and job responsibilities. Occasional work outside of normal business hours may be required. Primary hours are Monday - Friday from 8am - 5pm.
TRAVEL: No Travel
PAY: $95,000 - $105,000
New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .
Skills Required
- 3-5 years of experience as a Wireless Network Engineer
- Experience designing, implementing, managing, and troubleshooting enterprise wireless and wired networks
- Strong knowledge of Cisco wireless platforms, controllers, access points, and routing and switching protocols
- Experience with 802.11a/b/g/n/ac/ax wireless standards and protocols
- Experience conducting wireless site surveys and applying RF principles using Ekahau or similar tools
- Familiarity with Wireshark, Cisco Prime, and Cisco Catalyst Center
- Experience with network security and access-control solutions, including Cisco ISE, NAC, wireless security protocols, and firewalls
- Strong analytical, problem-solving, written communication, verbal communication, and cross-functional collaboration skills
- Ability to communicate effectively in English, verbally and in writing
- CCNP certification or commitment to obtain CCNP within the first 180 days
New Era Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.
-
Leave & Time Off Breadth — Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
-
Strong & Reliable Incentives — Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
-
Flexible Benefits — Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.
New Era Technology Insights
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
