The Role
Administers and troubleshoots Windows servers and workstations across physical and virtual environments. Responsibilities include patching, upgrades, monitoring, backups, recovery, infrastructure troubleshooting, Tier 2 and Tier 3 support, hardware and network administration, acceptance testing, documentation, and DevOps technical solutions. The role supports mission-critical operational systems in a 24/7 environment and requires an active TS/SCI clearance with polygraph.
Summary Generated by Built In
What You Will Do:
At Independent Software, as a System Administrator Level 2, you will administer, maintain, and troubleshoot Windows-based IT systems in a mission-critical environment. You will support physical and virtual servers, system availability, backups and recovery, software updates, and infrastructure upgrades.
You will also provide advanced technical support, assist with system improvements, and work with engineering and operational teams to maintain reliable and secure IT services.
Key Responsibilities:
Required Skills and Qualifications:
Education and Experience:
Candidates must meet one of the following:
Certifications:
Clearance Requirement:
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
At Independent Software, as a System Administrator Level 2, you will administer, maintain, and troubleshoot Windows-based IT systems in a mission-critical environment. You will support physical and virtual servers, system availability, backups and recovery, software updates, and infrastructure upgrades.
You will also provide advanced technical support, assist with system improvements, and work with engineering and operational teams to maintain reliable and secure IT services.
Key Responsibilities:
- Install, configure, administer, and maintain Windows servers and workstations in physical and virtual environments.
- Perform system upgrades, patch management, software installations, and configuration changes.
- Monitor system availability, performance, capacity, and data integrity.
- Perform system backups, restoration, and recovery operations.
- Provide Tier 2 and Tier 3 technical support for hardware, software, and system connectivity issues.
- Troubleshoot server, desktop, LAN/WAN, and related infrastructure issues.
- Configure and maintain server hardware, network interfaces, and client/server environments.
- Support system testing, hardware and software upgrades, and acceptance testing.
- Research and implement technical solutions supporting DevOps environments.
- Develop and maintain system administration procedures, technical documentation, and inventory records.
- Coordinate with customers, vendors, developers, and networking teams to resolve technical issues.
- Support operational systems in a 24/7 environment.
Required Skills and Qualifications:
- Strong Windows System Administration experience supporting physical and virtual systems.
- Experience with system installation, configuration, patching, maintenance, and upgrades.
- Experience performing system backups, restoration, and recovery.
- Strong hardware, software, and network troubleshooting skills.
- Experience providing Tier 2 and Tier 3 technical support.
- Knowledge of server administration, system monitoring, capacity planning, and performance optimization.
- Familiarity with DevOps environments and the ability to research and implement technical solutions.
- Strong technical documentation, communication, and problem-solving skills.
Education and Experience:
Candidates must meet one of the following:
- Bachelor's Degree in Computer Science, Information Assurance, Information Security Systems Engineering, or a related discipline from an accredited college or university, plus ten (10) years of relevant System Administration experience.
- No Bachelor's Degree: Fifteen (15) years of relevant System Administration experience.
Certifications:
- Current DoD 8570 IAT Level II certification required.
- CompTIA Security+ preferred.
Clearance Requirement:
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Skills Required
- Bachelor's degree in Computer Science, Information Assurance, Information Security Systems Engineering, or a related discipline, plus 10 years of relevant system administration experience; alternatively, 15 years of relevant system administration experience without a bachelor's degree.
- Strong Windows system administration experience supporting physical and virtual systems.
- Experience with system installation, configuration, patching, maintenance, and upgrades.
- Experience performing system backups, restoration, and recovery.
- Strong hardware, software, and network troubleshooting skills.
- Experience providing Tier 2 and Tier 3 technical support.
- Knowledge of server administration, system monitoring, capacity planning, and performance optimization.
- Familiarity with DevOps environments and ability to research and implement technical solutions.
- Strong technical documentation, communication, and problem-solving skills.
- Current DoD 8570 IAT Level II certification.
- CompTIA Security+ certification.
- Active TS/SCI clearance with appropriate polygraph.
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The Company
What We Do
Independent Software, Inc. is a professional services company that provides information technology products and services to mission-oriented Federal Civilian Agencies. The company specializes in cloud computing and cybersecurity, offering solutions for network, database, and web security, as well as web monitoring. They are dedicated to ensuring national security and supporting soldiers through the delivery of high-quality intelligence products and highly skilled personnel.
