Xperteks is looking to hire an Windows/PC Help Desk Support
This is a Full-Time position that requires regular travel to customer sites in NYC.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Remote Technical Support position to support clients on a full-time basis.
Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
General Network and Firewall troubleshooting
Windows Troubleshooting
Printer Troubleshooting
Office 365 and Cloud Applications
GSuite Administration
Critical Thinker
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
What We Do
Xperteks Computer Consultancy, Inc. is a Master Technology Servicse Provider (MTSP). We have evolved from being a managed services provider (MSP) for over 17 years. We provide comprehensive IT services to small, mid-sized and enterprise businesses nationwide. We align our business interests with owners, management team, and IT executives, by demonstrating how we can create a stable and productive working environment for a low, fixed cost through thoughtful, proactive IT management. Our proven management methods use the best of breed, next-generation technology services that maximizes uptime and performance of critical business operations.
Xperteks recognizes new trends and technologies in the industry to transform business operations from being unreliable and unpredictable to stable, effective and productive. With our niche expertise in Apple computers, we pioneered the capability of adapting remote technologies that were typically only used for PC networks, to also work with an Apple-centric network. This allowed Xperteks to offer a higher level of IT services to businesses regardless of computer platform.
We created our managed IT services programs as a high-quality alternative to maintaining an in-house IT staff. Our managed IT services allow executives to focus on their business and not worry about their computer operations failing or the unexpected expense of hourly rates. Business owners and executives use our programs as their IT strategy to reduce, and stabilize their operating costs, improve productivity and minimize any unexpected costs.
Xperteks is a New York corporation based in the heart of New York City. Our main office is located at 132 West, 36th Street. Our central, midtown location places us at the center of New York’s mass transit system. This allows us to dispatch our teams of experts throughout the five boroughs and reach most client sites usually in less than an hour.
