RESPONSIBILITIES:
- Lead session schedule creation and study recruitment efforts for WHOOP Labs and contribute to the strategic vision for participation in studies at WHOOP Labs
- Own the execution of strategic recruitment initiatives that you create, collaborating with the research execution team to champion participant needs and ensure study experiences are accessible and exciting for potential recruits
- Recruit and schedule a high volume of research participants for in-lab and field studies, paying careful attention to the demographic distribution requirements for each study and employing creative approaches to fill gaps as needed
- Establish yourself as a strong voice for research participants and Lab practices, and build awareness throughout the organization for recruitment efforts/needs
- Conduct regular research with existing participants and new groups to identify opportunities to improve participant experiences
- Oversee participant communications and compensation across the Research Operations team
- Report progress regularly and present findings to department heads
- Support budget planning and allocation for incentives and other recruitment spending
- Reports to the Director of Human Subjects Research
QUALIFICATIONS:
- Bachelor’s Degree from an accredited university
- 2-4 years of experience with research operations, study management, or a related field
- Prior management of a customer/user/participant panel a plus
- Working knowledge of data management systems including Excel
- Interested in connecting with new people and organizations, and willing to lead cold outreach to support recruitment efforts
- Strong interpersonal communication skills
- Strong attention to detail
- Ability to manage multiple projects and priorities at once, and help other team members prioritize related asks
- Currently located in the Greater Boston area
Top Skills
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.