The Role
About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
As a Wholesales & Networks Manager at Airalo you will be responsible for expanding into new partner networks across the globe as well as permanently improve the rates, services and quality of our existing partner networks. You are someone who is obsessed with providing the best rate possible (without compromising network quality) to global travellers in need of a reliable data connection when leaving their home network.
Responsibilities include, but not limited to:
- Represent Airalo as the ideal interface to mobile network partners on a global level
- Add & improve network partnerships
- Negotiate terms and conditions of wholesales and reseller contracts with host mobile network operators
- Manage and assure regulatory compliance requirements for all our local markets and provide information to product management
- Monitor and assure network quality is provided by our partners
- Define and run traffic, sales and monetary analytics
- Develop methods to assure unifications of conditions and agreements
- Prepare the rollout of new markets
- Connect and integrate foreign mobile networks with Airalo’s OSS and BSS platform
- Perform escalations in case of network quality issues and availabilities
- Define and perform reconciliation processes
Must Haves
- Sound understanding of eSIM technology and use cases
- Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS
- Understanding different Mobile Services as MOC/MTC, SM-MO, SM-MT, Data, Roaming, International Calling
- Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5 G SA and how it influences customer experiences
- Ideally having served on the management team of an MVNO or MVNA respectively with hands on mentality
- Having at least negotiated two different wholesales agreements on behalf or with MVNOs with Host Mobile Network operators
- Deep knowledge of subscriber life cycles with mobile services
- Understanding the regulatory requirements on providing mobile services
- Be familiar with KYC processes for mobile subscriptions
- Excellent English skills; in writing, speaking and reading – business fluent
- 5 years minimum relevant experience in the mobile telco industry
Good to Haves:
- Good to haves:
- Master Studies and/or MBA highly preferred
- Clear communication skills
- International working experience is highly preferred
- Pro-activeness and Management skills in international environments
If you are interested in this position, please apply via the link.
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
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The Company
What We Do
Bringing you pain-free connectivity while you travel. As travelers ourselves, we’ve faced the painful situations of not finding Wi-Fi, losing the SIM card you’ve carefully taped to the back of your phone, and the horror of coming home to an unexpected roaming bill. We believe that in today’s modern world, connectivity and freedom should be accessible to all. Airalo is here to take away the pain and stress of researching and seeking out the best roaming deal. We’re here to let everyone stay connected globally while keeping it simple and pain-free. Airalo is the world’s first eSIM store for travelers to access over 200+ eSIMs at the most affordable, local rates from around the world, all via eSIM-compatible smartphone, tablet, or PC. Airalo offers you both connectivity and freedom - you’ll never have to carry multiple SIM cards or change your number again, no matter where you are in the world.
