WFM Configuration Specialist

Reposted 2 Days Ago
Hiring Remotely in USA
Remote
80K-110K Annually
Mid level
Fashion • Retail
The Role
The WFM Configuration Specialist will configure and test the workforce management system Legion, analyze data, and ensure compliance with operational needs.
Summary Generated by Built In

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

We are seeking a detail-oriented and technically proficient Global WFM Configuration Specialist to join our Workforce Management team. This role will be instrumental in configuring and testing updates within our workforce management solution, Legion. Your responsibilities include: maintaining, analyzing, and enhancing labor models in Legion ensuring efficient labor management across our retail locations. The ideal candidate will bring hands-on experience with multiple WFM platforms and the ability to write and configure labor models, scheduling rules, and compliance templates across the world.

RESPONSIBILITIES 

  • System Configuration, Testing and Deployment: Oversee the end-to-end configuration, testing, deployment, and maintenance of all scheduling rules including labor standards, scheduling policies, work roles, and meal/break compliance.
  • Operational System Maintenance: Execute system configuration changes in response to evolving operational needs, company policies, and system upgrades, ensuring the system remains aligned with business objectives.
  • Field Alignment and Observation: Collaborate closely with Operations, Visual Merchandising, and Store Training/Experience to gather insights and align system configurations with in-store execution.
  • Legion Support: Act as Tier 2/3 support for system related issues, manage service tickets and coordinate resolutions.
  • Forecast and Scheduling Data Analysis: Analyze forecast and scheduling data to identify trends and provide actional insights, driving continuous improvement in operational efficiency and effectiveness.
  • Undertake additional responsibilities as assigned to support the broader Retail Operations function, contributing to the overall success and strategic goals of the organization. 
  • Conduct comprehensive testing of WFM configurations to ensure accuracy, functionality, and compliance.

QUALIFICATIONS

  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience
  • 3+ years of experience working with Workforce Management systems (Legion preferred)
  • Exceptional analytical abilities with a keen attention to detail.
  • Familiarity with labor compliance regulations and scheduling best practices across different geos.
  • Excellent communication and collaboration skills, with the ability to effectively convey information and work seamlessly with diverse teams.
  • Experience in retail, or other hospitality industry operations

The base salary range for this position is $80,000-$110,000 per year, which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include long term incentives, a PTO policy, and many other progressive benefits.

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Top Skills

Legion
Workforce Management Systems
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The Company
HQ: Beverly Hills, CA
530 Employees
Year Founded: 2007

What We Do

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
That’s why we started Alo —to spread good: to anyone who is experiencing the transformative power of yoga, to the world’s best yogis who wear Alo to practice because it’s the only line that actually elevates their practice, to the celebrities and the fashion-forward who wear Alo because it’s the perfect street brand, comfortable, contemporary and decidedly not just for the mat.
Creating garments that carry over to the street, into a life lived consciously, takes mindful movement one step further: a beautiful life celebrated with beautiful design. Capturing what’s trending in contemporary fashion with both the women’s and men’s collections makes it so Alo can travel beyond the studio. Luxury meets performance in every collection.
Mindful movement carries over to life at Alo, where there’s a solar-powered office, yoga five days a week for employees at our on-site gym, electric-car charging stations, an advanced recycling program that reduces waste to that of a small household, and meetings outside by the fountains in our meditative Zen garden. We have a gong. And we use it. Our stores are designed to be places to commune—people and ideas mingle over organic juice, kombucha and coffee. And the airy yoga studio and roof deck at our Beverly Hills flagship store is where it’s really happening. There’s even a super-sized cosmic mural on one wall—come by for some astral travel (or just to take an Instagram pic).

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