Western Europe Digital Cloud Solution Architect Manager

Overview

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.  

 

Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is seeking talented professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference. 

As a Digital Cloud Solution Architecture Manager for Western Europe you will lead a team of 9 DCSAs (Digital Cloud Solution Architects) that cover Western Europe to deliver on the promise of CAIP and assist customers in achieving their digital transformation goals. 

 

This opportunity will allow you to develop some of the following skills:

• Leadership and coaching skills of the DCSAs to deliver a successful customer transformation aligned to business needs.
• Enhance cross-team collaboration skills by supporting the sales team’s quota retirement.
• Enhance communications skills managing a geographically dispersed organization.

 

Your primary two responsibilities are to lead and develop the DCSAs to deliver Azure based solutions to customers to drive adoption and consumption of CAIP workloads across our latest cloud technologies.  The other is to coach and develop the DCSA to build trust and expand the use of Azure beyond the initial project the DCSA is supporting.

 

 

Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? Do you possess superior leadership, communications, and consultative capabilities?  Microsoft is seeking managers with a deep interest in cutting-edge technology to join the SME&C Customer & Partner Success organisation as a Digital CSA Manager (DCSA) team lead. In this role, you will manage a team of highly talented and skilled deeply technical CAIP DCSAs, driving the day-to-day execution to exceed business performance targets and coaching team members. 

 

 

You are a thought leader with the ability to hold professional level discussions. You are results-oriented, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and cross-business collaboration required. You will be responsible for the Western Europe CAIP committed pipeline and related ACR/NNR numbers, customer relationship development experience (Consulting, Business Development) and generate trust, build alliances. 

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Develop, coach, manage and evaluate 9 CAIP DCSAs by setting a clear bar for excellence. Manage a high-performing, deeply technical team that will be diverse and inclusive with a typical team size of 10+ employees.  Coaches team to plan portfolio growth and utilizes portfolio plans to build industry/team plan, leveraging own expertise and hands-on experiences.
• Are a strategic partner to executive-level business and technical decision makers (e.g., C-level, school system leaders) to guide customers in defining and realizing their digital and business transformational targets. Leverages expertise in relationship building and influencing to mentor team in building strategic partnerships.  
• Coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration. Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs.
• Lead team to meet and exceed monthly, quarterly, and annual team targets (ACR, NNR, pipe generation contributions) and accurately manage in CRM the forecast, and assess risk, while ensuring proper CRM hygiene. Identify performance plans in weekly deal and pipeline reviews with management. 
• Drive disciplined forecast management and inspection processes with both DCSA and Sales leadership teams, ensuring clear accountability for committed business and predictable execution against regional targets.
• Support and enable the team to drive customer change and optimization of change management by applying deep knowledge of change management principles, creating influence strategies with decision makers to scale change across organizational boundaries, and articulating alignment between customer culture and digital transformation. 
• Own the DCSA CAIP rhythm of business across Western Europe and contribute to WE CAIP ROBs and IARs, including regular pipeline and forecast reviews, committed pipeline inspection, territory planning, opportunity acceleration, and executive stakeholder engagement. Partner with STU leadership and partner teams to identify growth opportunities, mitigate execution risks, and drive accountability for Azure business outcomes.
• Lead strategic account and territory planning with Sales Units, ensuring DCSA investments are aligned to the highest-impact customer opportunities, business priorities, and growth motions. Drive execution excellence through effective prioritisation, operational rigor, and cross-functional collaboration.

Qualifications

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Ireland is € 80,000.00 - € 151,700.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across United Kingdom is £ 79,700.00 - £ 133,900.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Spain is € 71,400.00 - € 149,500.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/spain-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Portugal is € 59,000.00 - € 122,500.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/portugal-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Sweden is kr 750,000.00 - kr 1,421,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/sweden-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Norway is kr 798,000.00 - kr 1,470,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/norway-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Finland is € 79,200.00 - € 143,200.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/finland-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Denmark is kr 726,700.00 - kr 1,320,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/denmark-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across France is € 90,100.00 - € 151,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/france-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Romania is lei 279,700.00 - lei 556,300.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html

Digital Cloud Solution Architecture M5 - The typical base pay range for this role across Netherlands is € 86,300.00 - € 170,800.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/netherlands-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.