Western Europe Business Manager, VP

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi’s European Markets Business.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

We are looking for a driven and well-organised Business Manager to support the Western Europe franchise. The role is part of the Markets Europe Business Execution organization and is responsible for managing the daily operations to ensure the business can operate safely and keeps its license to trade as well as supporting the business strategy growth initiatives.

The successful candidate will be based in Paris and report to the Head of Business Management for Markets Europe. Depending on the candidate’s profile, they may be given the opportunity to manage and support one or several countries within Western Europe.  

What you will do will be varied day to day, but the key drivers for the role are:

• Provide leadership and promote business ties with senior leaders across key businesses, regions, and support functions
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Represent the Markets Business in forums / committees as required
• Address operational queries from and to desks and act as point of contact for local functional partners (Compliance, Legal, Operations, Finance, etc)
• Manage local governance: Desk level (incl. Day to day supervision, procedures, etc.), Markets (incl. Monthly /Quarterly business reviews, Risk and Control forums); Country (eg CCC)
• Drive change management, including business and regulatory initiatives.
• Platform Management, including financials monitoring, planning, technology stack, continuity of business, etc
• Establish and govern Risk and Controls across the business
• Manage local Internal Audits and drive implementation of related Issues/Corrective Action Plans
• Execute local controls and investigate op risk event

What we will need from you:

• This is not an entry level role, so you will need to have relevant experience in a business management or front office support role
• This is an individual contributor role but stakeholder relationship is key
• Ability to speak of the following European language is preferred: Italian, Spanish, French
• Knowledge of the financial services industry and technology
• Demonstrated ability to manage complex projects and processes
• Proven ability to work in high-pressure environments
• Consistently demonstrate clear and concise written and verbal communication
• Proven strategic planning and presentation skills
• Consistently develop and maintain effective work relationships
• Proven ability to conduct research/analysis and organize findings
• Fluent in English
• Bachelor's degree/University degree or equivalent experience
• Master’s degree preferred

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Madrid, you will not only be part of a business that has a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits Pension Plan.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.