Website Recovery & Support Specialist

Reposted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Mid level
AdTech • Information Technology • Marketing Tech • Software
The Role
The Website Recovery & Support Specialist will diagnose and resolve website downtime, restore functionality, and implement preventive measures for website issues.
Summary Generated by Built In

Global Pacific Support is partnering with one of our clients to engage a qualified Website Support Specialist to address website downtime and functionality issues. The role requires a hands-on professional capable of quickly diagnosing problems and restoring stable website operations.

Key Responsibilities
  • Diagnose and resolve website downtime and performance issues
  • Restore and ensure full website functionality
  • Identify root causes and recommend long-term preventive solutions
  • Implement fixes efficiently while maintaining best practices

RequirementsQualifications
  • Proven experience in website support, maintenance, and recovery
  • Strong understanding of web hosting environments and common website issues
  • Ability to work independently and meet established timelines
  • Excellent technical and communication skills
Desirable Experience
  • Hands-on experience with WordPress
  • Familiarity with Wix website platforms
  • Experience with server management and hosting providers
  • Ability to start immediately is an advantage

BenefitsApplication Process

Applicants should submit:

  • An updated resume
  • A 1-minute introduction video

Please send your application to:
[email protected]
Subject line format: Website Recovery & Support Specialist - [Your Name]

    Skills Required

    • Proven experience in website support, maintenance, and recovery
    • Strong understanding of web hosting environments and common website issues
    • Ability to work independently and meet established timelines
    • Excellent technical and communication skills
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    The Company
    2 Employees

    What We Do

    Genius Agency started as a bold vision—one marketer’s dream to redefine digital success. Our founder, driven by passion and a deep understanding of SEO, social media, and content marketing, launched a digital marketing agency in Houston, Texas to help brands thrive in the online space.

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