Empire State Realty Trust

Website Coordinator Intern

Reposted 3 Days Ago

Be an Early Applicant

New York, NY

In-Office

Internship

Real Estate

Performance for Today. Perspective for Tomorrow.

The Role

The Website Coordinator Intern will manage and enhance website content, assist in updates, write copy, audit for consistency, and monitor performance, all while collaborating with the marketing team.

Summary Generated by Built In

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY

We are seeking a Website Coordinator Intern to join our Marketing Team and contribute to maintaining and enhancing ESRT's website content and web pages. The intern will report to the Senior Digital Marketing Manager and play a pivotal role in keeping the Empire State Building (ESB) and company’s corporate websites updated, accessible, and aligned with the organization's branding and goals. This position offers hands-on experience in website management while collaborating with a team of marketing and digital professionals.

RESPONSIBILITIES

Assist in managing and updating website content, including images, copy, and multimedia, on the ESRT and ESB websites.
Write copy and organize details for new ticketing packages on the Empire State Building website.
Assist the Sr. Digital Marketing Manager with the day-to-day tasks of running a website, including but not limited to building new modules, web pages, and other development related projects with corresponding web developers.
Audit the website for any inconsistencies and improve content organization and site structure.
Collaborate with the marketing team to ensure website content aligns with overall branding and messaging strategies.
Conduct routine audits of website pages to ensure accurate information, functionality, and accessibility.
Support the monitoring of website performance, including page load times, user behavior, and analytics.
Develop and propose ideas for visual and content enhancements to improve user experience.
Coordinate with external vendors and internal teams for website troubleshooting and updates.
Ensure all website changes adhere to SEO best practices and accessibility guidelines.

REQUIRED SKILLS / ABILITIES

Currently pursuing a bachelor’s degree in Marketing, Communications, Web Design, or a related field.
Basic knowledge of website content management systems (e.g., WordPress).
Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite.
Ability to work collaboratively and manage multiple tasks.

PREFERRED SKILLS

Familiarity with HTML, CSS, or other coding languages.
Experience with analytical tools such as Google Analytics.
Interest in real estate, sustainability, or digital marketing.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
Dependable – you take a strong sense of ownership and accountability over your work
Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
Curious – you consistently look for new ways to work smarter, not just harder
Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
Positive – you possess a service-oriented attitude with excellent follow through

WELL-BEING

Networking opportunities to get to know fellow interns and key leaders throughout ESRT
An individual project to be presented to executive leadership
Company sponsored lunches with leadership and outings
Tour of the Empire State Building Observatory
Summer Friday Early Release

ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.