The digital revolution is changing everything! The Thomson Reuters Digital Team is driving these exciting changes and bringing them to life enterprise-wide across all customer segments. If you enjoy collaborating to help lead the way as a digital disruptor, join our team and help us transform our users’ digital experience.
We are looking for an experienced Web Operations Specialist or Project Manager to help us support our businesses globally and enhance the customer experience, by delivering a variety of digital and marketing projects ranging from simple tactics to complex multi-month initiatives in a highly matrixed organization.
About the Role:
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Supervises project progress including schedules and performance against the project plan, resolving issues that may impact successful project completion.
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Conducts project meetings to ensure alignment across teams and ensures there are clear “next steps” recapped in meeting summaries to the team.
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Provides project leadership, work direction and feedback to the team assigned to the project.
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Works efficiently and effectively in our online project management tool, ensuring that all components are entered and assignments are made.
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Helps manage project trafficking, including routing reviews, and collecting feedback for writers and designers at internal and external agencies.
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Develops project schedules and timelines that support the project goals.
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Advocates for both client requirements and Digital team.
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Identifies and helps resolve challenges related to schedules, budgets, and project communication.
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Coordinates and communicates with external agencies and vendors as needed.
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Supports quality and brand standards.
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Brings innovation and fresh ideas to our digital and marketing execution
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Helps identify and refine process efficiencies.
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QA Testing
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UAT testing
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Writing and updating documentation
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Support with general website issues
About You:
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Ability to work in a dynamic environment with onshore and offshore development teams.
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Understand website production processes and how to communicate tasks and blockers.
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Detail orientated, professionalism and resilience in a fast-paced environment.
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Strong project management and organizational skills, with excellent attention to detail and knowledge of project management tracking systems.
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Ability to delegate tasks, coach people, and motivate a team, with a strong “can do” attitude
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Deadline and detail oriented with demonstrated ability to deliver on commitments.
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Problem solving skills for standard, tactical project management activities.
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Applicant should be self-motivated, extremely organized and have strong inter-personal and communications skills with a focus on technology as a tool for productivity.
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Able to manage multiple projects simultaneously.
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Solid verbal and written communication skills.
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Strong persuasion and negotiation skills
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Conflict resolution skills.
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Ability to leverage and work effectively with diverse styles, skills and abilities and across cultures.
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Ability to meet intense and changing deadlines, manage multiple projects, and balance shifting priorities.
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High level of personal initiative, accountability, and follow-through.
#LI-GS1
What’s in it For You?
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Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
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Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
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Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
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Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
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Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
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Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
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Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
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What We Do
Thomson Reuters (NYSE / TSX: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. The company serves professionals across legal, tax, accounting, compliance, government, and media. Its products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information, visit tr.com.
