Web Experience Senior Analyst

Reposted Yesterday
Be an Early Applicant
New York, NY, USA
In-Office
120K-180K Annually
Senior level
Retail
The Role
Conducts research, data analysis, interviews, and reporting to identify eCommerce site performance and customer experience improvements. Manages data and reporting requests, prioritizes work by business impact, defines KPIs with stakeholders, translates business needs into documentation and deliverables, and presents findings to management. Requires SQL, data analysis, eCommerce experience, cross-functional collaboration, and strong communication skills.
Summary Generated by Built In

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

Job Title: Web Experience Analyst

Reports to: Vice President of Web Experience

 

Job Purpose: To support Web Experience leadership by conducting research and providing analysis on: site performance, customer experience, and other related areas in eCommerce.

 

Key Responsibilities:

  • Conduct research, data analysis, and interviews to identify opportunities for improvement.
  • Manage incoming data and reporting requests, setting priorities based on business impact.
  • Collaborate with stakeholders to define key metrics and identify the KPIs that matter most.
  • Translate business needs into clear documentation and actionable deliverables.
  • Prepare documents to present findings and analysis to management.

 

Requirements:

  • SQL and SQL Query.
  • Experience in data analysis.
  • Background in eCommerce.
  • Strong analytical and strategic thinking skills.
  • Experience working with cross-functional teams and presenting to upper management.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.

 

Recommended Skills:

  • Experience with BI tools (Cognos, MicroStrategy, Tableau, Power BI, etc.).
  • Advanced SQL skills and experience working with large datasets.
  • Proficiency in Python for data analysis, automation, and data science applications.
  • Expert understanding of data warehousing design and data modeling.

 

Experience: 5-7 years in data analysis, business intelligence, or a related field.

We are an Equal Opportunity Employer.  All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.   If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

Skills Required

  • SQL and SQL query experience
  • Experience in data analysis
  • Background in eCommerce
  • Strong analytical and strategic thinking skills
  • Experience working with cross-functional teams and presenting to upper management
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Experience with BI tools such as Cognos, MicroStrategy, Tableau, or Power BI
  • Advanced SQL skills and experience with large datasets
  • Proficiency in Python for data analysis, automation, and data science applications
  • Expert understanding of data warehousing design and data modeling
  • 5-7 years of experience in data analysis, business intelligence, or a related field
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The Company
HQ: New York, NY
9 Employees

What We Do

B&H Photo-Video-Pro Audio is a retail company based out of 420 9TH AVE, New York, New York, United States.

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