Web Designer I

Website Designer I, Virtual US

Who We Are 

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.

The Role 
The Website Designers' primary role will be to assist in building modern, responsive, and functional automotive websites and digital graphics. Working with other senior experienced technical and sales professionals, this role contributes by delivering visual comps, prototypes, and final coding/uploading/testing on our proprietary platform.

This candidate should be extremely detail-oriented, comfortable working in a fast-paced environment, and able to communicate clearly and effectively. The right candidate is a resourceful multi-tasker who loves designing websites and digital graphics that are functionally and visually appealing. This is a full-time, virtual position that works alongside a team of designers, developers, and project managers. 

What You will Do 

At Solera, we believe in providing clarity and focusing on the primary responsibilities of the role. The priorities associated with this role are: 

Major Areas of Responsibility: 

• Produces conceptual design for Website Themes for Franchise and Independent dealerships 
• Produces customized website designs for New Accounts build team 
• Maintains compliance standards according to franchise branding specifications 
• Prepares files and assets for website support and digital marketing requests 
• Collaborates with internal and external clients and vendors 
• Monitors and manages Salesforce.com case activities
• Completes miscellaneous activities as needed 

Primary Objectives:  

• Produces high-quality creative designs for responsive websites and digital marketing 
• Provides exceptional customer service for external and internal clients 
• Supports Operation’s Production team’s goals of efficiency, quality and on-time delivery 

Specific Responsibilities of the Job: 

• Produces original Website Themes for Franchise and Independent Dealers

• Produces website design templates for Sales and Build team use 
• Reviews and utilizes branding guidelines for franchise-based websites 
• Designs and builds layouts for independent dealer websites 
• Maintain and update existing themes with current model year images 
• Implement newly updated platform modules and functional tools
• Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes

• Produces personalized website designs for New Accounts build team 

• Participates in website kick-off and concept design meetings, if applicable 
• Conducts research for assets to meet component or project theme 
• Interviews internal clients to understand creative assignment parameters and goals 
• Translates design direction into creative solutions to attain project approval 
• Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and compliance standards 
• Uses feedback to modify designs to attain project approval 

• Executes Quality Control Checks for website post-launch 

• Produces graphic design Website Support for all live websites 

• Uploads, and/or manages assets including vehicle images, logos, advertising, video editing, etc. per franchise branding guidelines 
• Adheres to U.S. Copyright Laws and compliance standards when creating digital images 
• Applies designated naming conventions, file formatting, corporate branding and co-op guidelines to components, where applicable 
• Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes

• Prepares files and assets for Implementation for Websites and SEM 

• Creates new or refines existing dealership logos for website use 
• Supports website build process for graphics by meeting quality and load time requirements 
• Stores completed component and project files as required by departmental SOP 
• Performs pre-implementation activities prior to delivery of files for new and existing websites 

• Collaborates with internal and external clients and vendors

• Provides direction and/or information to dealers submitting client-supplied artwork for production
• Communicates design layouts with all clients or vendors involved to insure application compatibility
• Works with internal and external resources to resolve production spec and formatting issues 

• Monitors and manages Salesforce.com case activities

• Manages case workload using Salesforce.com Case Grid
• Takes timely action to investigate and resolve case-related issues 
• Resolves cases within published service level agreement (SLA)
• Provides regular updates on case status using Chatter 

• Elevates ongoing issues to manager 

• Completes miscellaneous activities 

• Creates and maintains standard operating procedure (SOP) documentation for specific jobs, programs or accounts supported 
• Supports testing of new systems, platform updates, products, or programs 
• Leads and/or participates in team cross-training 

What You will Bring 

Required Knowledge, Skills and Abilities:  

• Degree or equivalent experience: AA or AAS in Graphic Design, Graphic Arts or Web Development; BA/BS/BFA plus two (2) years of on-the-job experience preferred 

• In lieu of degree, a minimum of four (4) years of experience in the digital marketing industry, ad agency, email, or website graphics environment, with a strong focus on website design, including one (1) year in the acting role of Senior Graphic Designer which includes the ability to complete all aspects of the job and cross-train others 
• Excellent understanding of design principles and branding standards applied to website architecture 

• Expert/Excellent skills working with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat Pro) 

• Strong organizational skills for specific file types and asset management 

• Experience in HTML/CSS and responsive website designs a bonus 

• General knowledge of SEO and SEM campaign design

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.