Web Analytics Manager

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

We are currently seeking a talented and result oriented Platform Performance Manager to lead and guide the technical analysis team.

The Platform Performance Manager will play a critical role in ensuring our platform operates at peak performance, delivering a seamless and efficient user experience. The focus will be on three main areas: Strategy and Collaboration, Solution and Stakeholder Management, and Change Managmenet.

• Manage and optimize analytics tracking systems and tools (Adobe Analytics, Domo), ensuring accurate and consistent reporting across the organization.
• Collaborate with development and engineering teams to design and maintain data architecture, ensuring scalability, reliability, and accessibility of data for analytics and reporting purposes.
• Partner with key stakeholders to drive accountability and a deeper level of understanding of the efficacy of our products and their customer’s journey.
• Develop and maintain reporting dashboards and KPIs to track performance metrics, provide regular updates to stakeholders, and measure the effectiveness of campaigns and initiatives.
• Build requirements for, and partner with data and technology teams to create necessary analytics tracking framework and process.
• Lead, mentor, and develop a team of analytics professionals, foster a collaborative and high-performance culture.
• Own, maintain and communicate a clear analytics and technology roadmap in a way that's linked to business needs and ensures efficient and focused use of development resources.

• Encourage collaboration among matrix team members.
• Problem solve and remove blockers. Operationally coordinate the approach and output of a matrix team of experts, keeping short and long term goals in mind and adjusting as needed.
• Assess team progress as the build moves into each new phase of the creative lifecycle.

• Create and maintain necessary documentation related to processes, content, and guidelines.
• Partner with other product owners and platform leads to ensure seamless integration into the Core platform.
• Manage expectations and feedback, act as a bridge to stakeholders to ensure effective communication of product updates and milestones.

#LI-AA1

#LI-Hybrid

Qualifications

• Proven experience in a leadership role focused on website strategy and digital content.
• Experience with web analytics, survey, and feedback platforms like Adobe Analytics, Optimizely, Tealium.
• Strategic thinker with a track record of developing and executing analytics approaches and roadmaps.
• Comfortable with operating in a hybrid work environment where you’ll be expected to proactively take charge of strategy and ownership over key success metrics.
• Strong conceptual design skills that translate user and business needs into successful digital experiences.
• Must have detailed knowledge of digital marketing channel management including SEO, SEM, Marketing Automation, Display, Remarketing, Personalization). 
• Detailed knowledge of digital analytic platforms and research tools to drive decision making.
• Proven experience in cultivating organizational change and creating buy-in for new initiatives through market mastery and data-driven approach.

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.