The Web Administrator is responsible for the day-to-day management, maintenance, optimization, and security of the organization’s websites and digital platforms. The role ensures websites remain functional, secure, up-to-date, and aligned with business and user experience objectives. The successful candidate will oversee website performance, troubleshoot technical issues, manage content updates, support SEO and analytics reporting, and collaborate closely with developers, designers, and content teams to deliver seamless digital experiences across platforms.
Key ResponsibilitiesWebsite Management & Maintenance- Manage and maintain company websites and digital platforms to ensure optimal functionality, uptime, and user experience.
- Perform regular website updates including content uploads, page creation, media updates, and structural improvements.
- Manage CMS platforms including plugin, theme, and module updates while ensuring compatibility and stability.
- Monitor website health, performance, and responsiveness across devices and browsers.
- Conduct regular backups and recovery testing to ensure business continuity.
- Identify, troubleshoot, and resolve website-related technical issues including broken links, page errors, performance issues, and system bugs.
- Support deployment and testing of website enhancements, integrations, and new functionalities.
- Coordinate with developers and third-party vendors on escalated technical issues and platform improvements.
- Ensure websites comply with accessibility, functionality, and usability standards.
- Monitor website performance metrics including traffic, speed, uptime, and user engagement.
- Utilize analytics and reporting tools to generate insights and recommendations for continuous improvement.
- Support SEO optimization initiatives including metadata management, site structure improvements, and performance enhancements.
- Optimize websites for speed, performance, and mobile responsiveness.
- Maintain website security standards including monitoring vulnerabilities, managing access permissions, and implementing security best practices.
- Ensure websites and digital assets comply with data protection and cybersecurity standards.
- Manage SSL certificates, firewalls, hosting environments, and related security configurations.
- Conduct routine security audits and implement preventive measures against cyber threats and data breaches.
- Work closely with content, design, technology, and marketing teams to implement website updates and digital campaigns.
- Support internal stakeholders with website-related requests and technical guidance.
- Coordinate with external hosting providers, developers, and digital vendors where required.
- Contribute to digital innovation initiatives and continuous improvement of online user experience.
- Bachelor’s degree in information technology, Computer Science, Software Engineering, or a related field.
- Minimum of 3 years’ experience in web administration, website management, or web development.
- Hands-on experience managing CMS platforms such as WordPress, Joomla, Laravel, Strapi, or similar technologies.
- Experience working with hosting environments and web server administration.
- Strong understanding of website security principles and performance optimization.
- Experience working in a digital agency, media, or fast-paced corporate environment.
- Familiarity with SEO tools and web analytics platforms.
- Certifications in web technologies, cybersecurity, or cloud hosting are an added advantage
Company Overview – Scanad:
Established in 1982, Scanad operates across three key markets in East Africa and manages brands across Pan-Africa through affiliate partners. Scanad is the first and only award-winning "African Agency" originating from Sub-Saharan Africa. With over four decades of experience, Scanad has developed a sharp understanding of influencing consumer behavior across various industry segments.
Scanad provides a full range of marketing services, including strategy development, creative development, design, digital marketing (including IPO communication planning), and social media management. The agency works with leading global companies such as Unilever, Diageo, Shell, and KLM, as well as prominent African businesses like Safaricom, Equity Bank, KCB, and APA.
Skills Required
- Bachelor's degree in information technology, Computer Science, Software Engineering, or related field
- Minimum of 3 years' experience in web administration or web development
- Hands-on experience managing CMS platforms such as WordPress, Joomla, Laravel, Strapi, or similar
- Experience working with hosting environments and web server administration
- Strong understanding of website security principles and performance optimization
What We Do
We are a WPP PLC subsidiary, listed on the Nairobi Securities Exchange. We are pushing new frontiers as Africa's leading marketing and communication group through culture-centric innovation, creativity and collaboration. ABOUT US WPP Scangroup is a creative transformation company. We operate a multi-agency model across communication disciplines in Sub-Saharan Africa, focused on building better futures for our clients. Our 700+ people are brilliant, passionate and endeavour to build lasting relationships between the brands they work on and their consumers. Our core capabilities include: -Technology, E-commerce and data marketing - Brand stewardship & communications - Customer engagement & experience - Media Investment Management (media & content) - PR, Influence & Government Practice - Shopper marketing - Consumer research, market data & insights WHERE WE ARE Our Head office is in Nairobi, Kenya. In addition, we have offices in strategic locations across Africa including: Ghana, Nigeria, Rwanda,South Africa, Tanzania, Uganda, Zambia. We also provide all communication services through affiliate partners in other African countries including Francophone to match client needs. WHY US? We excel in what we do because no one understands Africa and the African consumer like we do. We are one team, combining our strength to inspire and enable our partners be successful, achieve their ambitions and rise to new challenges. We use the expertise and knowledge we have garnered through the years, to respond to business needs swiftly.
