Wear Product Specialist

Posted 18 Days Ago
Be an Early Applicant
Fort McMurray, AB
Entry level
Design
The Role
The Wear Product Specialist is responsible for introducing and selling ground-engaging tools to existing clients, while building long-term customer relationships. The role includes measuring undercarriage wear, promoting wear products, utilizing CRM software for client management, and ensuring accurate sales documents and forecasts. Success in this role contributes to profitable revenue growth for Finning's aftermarket products.
Summary Generated by Built In

Company:Finning Canada

Number of Openings:1

Worker Type:Permanent

Position Overview:The wear Products Specialist is responsible for the introduction and sales of all ground-engaging tools to existing accounts. This position has accountability for the growth of aftermarket Finning GET products and services sold to an assigned customer base. Using a consultative selling approach, this person will build profitable long-term customer relationships by selling products and services to support the management of the customers’ fleet, consequently maximizing productivity and reducing downtime and cost per hour.

Job Description:

  • Responsible for measurement of undercarriage wear on full fleets of Support equipment for both Suncor and Fort Hills sites.
  • Requires mine driving and coordination with onsite teams for accessing the units in mine as well as the shop locations.
  • Utilizing wear measurement tooling, including ultrasonic to input directly into CWMS system.
  • Achieve profitable wear parts revenue based on corporate and territory targets.
  • Evaluate customer needs, promote and sell wear products to meet those needs, and provide quality solutions to address customers’ needs.
  • Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction.
  • Prepare accurate and timely forecasts, pricing, estimates, and market intelligence of wear parts revenue targets for the assigned customer base to ensure customer satisfaction.
  • Establish appropriate targets, goals, and objectives that are aligned with corporate strategy.
  • Ensure all sales documents and customer agreements are completed consistently, accurately, and timely.

Qualifications:

  • Previous sales experience is an asset.
  • Undercarriage product experience would be considered an asset.
  • Proven sound mechanical or technical knowledge.
  • Excellent organizational, communication and interpersonal skills.
  • An exceptional track record of customer coverage.
  • Proficient in MS office package.

Note:

  • This position is on a 7x7 shift rotation based out of Fort Hills and Suncor

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

The Company
9,874 Employees
On-site Workplace
Year Founded: 1933

What We Do

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.

With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.

Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.

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