Hiring Range: $19.50-$31.34
The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information
The Wealth Management Operations Specialist supports daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. The role supports onboarding, asset movement, cash management, billing, reconciliations, securities processing, vendor platforms, and operational risk controls while partnering with Client Service, Compliance, Finance, custodians, and external vendors. Consistent performance with accurate execution, a keen sense of urgency and deadlines, and end to end vision of data, client, and Bank impact is expected. This is a hybrid role with 2-3 days a week in Boston
Responsibilities:
- Account Opening & Maintenance: End-to-end processing of new and existing accounts, documentation validation, OFAC screening, custodian setup, fee configuration, and data integrity management.
- Asset Movement & Transfers: Processing of internal, external, and complex transfers, stock gifts, and cost basis validation.
- Cash Management & Banking Operations: Posting of cash, ACH, check, and wire activity; daily and monthly reconciliations; wire investigations.
- Billing & Fee Administration: Fee setup, maintenance, accruals, collections, adjustments, and reporting.
- Securities Processing & Corporate Actions: Corporate action elections, class action processing, settlements, and documentation.
- Reconciliations & Reporting: GL variance research, settlement reporting, house account and vault reconciliations.
- Operational Controls & Compliance: IRS and regulatory compliance, SOP maintenance, audit support, escheatment, BCM activities.
- Custodian & Vendor Administration: User access, platform administration, vendor monitoring, and change management.
Education and Experience
- 2–8+ years of relevant operations experience depending on grade level
- Bachelor's degree in Accounting, Finance, or a related field is preferred.
Skills/Knowledge
- Proficient PC skills in Microsoft Office Suite productivity applications (e.g., Excel, Teams, etc.).
- Strong written and oral communication skill.
- Highly organized, capable of managing multiple tasks, meeting strict deadlines, and working well in a team environment.
Skills Required
- 2–8+ years of relevant operations experience, depending on grade level
- Bachelor’s degree in Accounting, Finance, or a related field
- Proficiency with Microsoft Office Suite productivity applications, including Excel and Teams
- Strong written and oral communication skills
- Ability to manage multiple tasks, meet strict deadlines, and work effectively in a team environment
Eastern Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastern Bank and has not been reviewed or approved by Eastern Bank.
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Retirement Support — A defined‑benefit pension layered with a 401(k) and ESOP/cash‑balance elements creates uncommon depth for long‑term wealth building. This retirement stack differentiates the total package versus many regional banks.
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Equity Value & Accessibility — An employee stock ownership plan adds equity participation alongside core pay and benefits. IPO‑related share allocation underscores the program’s role in total rewards.
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Inclusive Benefits Coverage — Long‑standing LGBTQ+ support and sustained recognition for equality practices indicate benefits parity such as equal partner coverage. Employee networks and an inclusion focus are positioned as integral to the overall benefits experience.
Eastern Bank Insights
What We Do
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
