Wave Planning Assistant

Posted 5 Days Ago
Be an Early Applicant
Piney Flats, TN, USA
In-Office
Junior
Digital Media • eCommerce • Retail
The Role
Coordinate and release outbound order waves to meet daily production goals across picking, staging, automation, and packing. Monitor wave progress, communicate statuses and priorities, adjust wave parameters for labor and inventory, troubleshoot workflow issues, escalate as needed, and support cross-functional partners to ensure accurate customer order processing.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

  • The Wave Planning Assistant supports HSN and contributes by coordinating outbound order waves to keep our fulfillment operations running smoothly.
  • You will report to the Outbound Area Manager

Where You'll Work

  • This is an onsite position based at our Piney Flats, TN facility. You'll be part of the daily operations that keep our fulfillment network moving. We do not offer relocation assistance for this role.
  • Schedule: Sunday, Monday & Tuesday 5:00am - 5:30pm

What You'll Do

  • Release and manage outbound order waves to support daily production goals across picking, staging, automation, and packing areas.
  • Monitor wave progress and communicate status updates, aged tasks, and priorities to operational teams.
  • Adjust wave parameters based on labor availability, inventory, and our needs to maintain workflow efficiency.
  • Troubleshoot workflow issues and escalate or resolve problems to keep orders moving.
  • Support cross‑functional partners to ensure accurate processing of customer orders.

What You'll Bring

  • 1+ years of experience in a warehouse, distribution, or fulfillment environment.
  • Working knowledge of WMS systems and basic computer applications (spreadsheets (can perform complex functions) (can maintain complex spreadsheets), reporting tools).
  • Problem‑solving skills, in a fast‑paced environment.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • 1+ years of experience in a warehouse, distribution, or fulfillment environment
  • Working knowledge of WMS systems
  • Proficiency with spreadsheets (can perform and maintain complex functions/spreadsheets) and reporting tools
  • Strong problem-solving skills in a fast-paced environment
  • Ability to work onsite at Piney Flats, TN (no relocation assistance)
  • Availability to work scheduled hours Sunday, Monday & Tuesday 5:00am - 5:30pm

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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