Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.
Waterpark Park Services Supervisor
Kalahari Resorts & Conventions is seeking a Waterpark Park Services Supervisor. In this role, you will be responsible for the cleaning of equipment and all general areas in the waterpark both during and after hours and is expected to maintain a high level of sanitation and cleanliness throughout the waterpark, pools, shower areas, and bathrooms. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Motivate, coach, teach, train, counsel and discipline associates according to Kalahari SOPs.
- Clean all general areas in the waterpark
- Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
- Communicate with guests about attraction requirements and safety concerns.
What We’re Looking For
- Reliable, detail-oriented individuals who take pride in their work
- Must be able to convey information and ideas clearly.
- A positive attitude and a personality focused on service
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Willingness to work flexible and sometimes long hours, including weekends and holidays
- A leadership style rooted in collaboration, respect, and service to others.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- Reliable and detail-oriented with pride in maintaining cleanliness
- Ability to communicate information and ideas clearly
- Positive attitude and service-focused personality
- Ability to handle, anticipate, prevent, identify, and solve workplace problems
- Willingness to work flexible and sometimes long hours, including weekends and holidays
- Collaborative, respectful, and service-oriented leadership style
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
