Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa.
Waterpark Manager
Kalahari Resorts & Conventions is seeking a Waterpark Manager. In this role, you’ll be accountable for the administration, operation, and direct management necessary to achieve stated objectives in guest/associate safety, sanitation/cleanliness, equipment safety/repairs, sales/profitability, costs, employee retention, and guest service satisfaction of all Resort venues located in the indoor and outdoor waterpark.
As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
- Responsible for all waterpark associates’ recruiting, selecting, hiring, orienting, and training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as
- needed in accordance with Kalahari policies, procedures and applicable laws.
- Understand completely all policies, procedures, standards, specifications, safety guidelines and training programs for all waterpark venues.
- Detailed mentoring and training of all Waterpark associates.
- Ensure friendly and courteous customer relations at all times, identifying and welcoming current patrons and work to identify and grow future business through guest relations.
What We’re Looking For
- Minimum 2 years’ experience in management for waterpark or aquatics departments.
- Reliable, detail-oriented individuals who take pride in their work.
- Good verbal communication and interpersonal skills are a must.
This is an hourly management position.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- Minimum 2 years' experience in management for waterpark or aquatics departments
- Experience recruiting, hiring, orienting, training, scheduling, evaluating, and supervising staff
- Knowledge of waterpark safety, sanitation, equipment safety/repairs, policies, procedures, standards, and training programs
- Reliable and detail-oriented work approach
- Good verbal communication and interpersonal skills
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
