Warehouse Training and Development Supervisor - 1st Shift

Who We Are

Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected, and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop, and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com

Our Ways of Working

We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. This role specifically is held on-site at our Lockbourne, Ohio warehouse.

What the Role Is

As the Warehouse Training and Development Supervisor, you will play a pivotal role in building the foundation for operational excellence at our new 1.2-million-square-foot warehouse in Lockbourne, OH. In this dynamic start-up environment, you will create and implement Standard Operating Procedures (SOPs), design impactful training programs, and help establish scalable processes. Your leadership will ensure that our warehouse team is equipped, informed, and inspired to deliver exceptional service to Babylist customers. This role reports directly to the Warehouse Manager.

Who You Are

• Innovative Problem-Solver: You thrive in fast-paced, start-up environments and excel at building processes and systems from scratch to create structure and efficiency.
• Organized and Detail-Oriented: You have exceptional organizational skills, enabling you to manage multiple priorities, track training programs, and ensure no detail is overlooked.
• SOP Expert: You have experience developing, implementing, and continuously improving Standard Operating Procedures (SOPs) that align with business goals and drive consistency.
• Effective Communicator: You can clearly convey complex processes to diverse audiences, from new hires to leadership, ensuring understanding and engagement.
• Natural Leader and Mentor: You inspire trust and collaboration, fostering a culture of learning and development while guiding employees to reach their full potential.
• Safety-Focused: You prioritize workplace safety and have experience embedding compliance and best practices into all aspects of training and operations.
• Adaptable and Resilient: You handle the challenges of a growing, evolving environment with poise and flexibility, continually seeking ways to improve and streamline.
• Data-Driven: You rely on metrics and analysis to evaluate training effectiveness, identify gaps, and make informed decisions for continuous improvement.
• Technologically Savvy: You are proficient with Learning Management Systems (LMS), warehouse management systems (WMS), and other tools like Monday and Asana, to support scalable training solutions.
• Customer-Centric Mindset: You understand Babylist’s mission of supporting families and align your work to enhance warehouse operations that impact the customer experience.

How You Will Make An Impact

• Create Operational Structure: Develop and implement Standard Operating Procedures (SOPs) from scratch, providing the foundation for consistency and efficiency in Babylist’s warehouse.
• Empower Employees: Design and deliver training programs while managing the full training life-cycle, from onboarding to ongoing development, to help employees feel confident, capable, and ready to succeed.
• Drive Efficiency: Streamline processes and establish scalable workflows to improve productivity, accuracy, and overall warehouse performance.
• Promote Safety: Lead safety training initiatives and incorporate compliance best practices into every aspect of operations, creating a safe and secure environment for all employees.
• Foster Growth: Mentor and develop team members, building a culture of learning, collaboration, and career development.
• Adapt and Innovate: Solve problems creatively and implement improvements that meet the challenges of a growing, dynamic warehouse operation.

Why You Will Love Working At Babylist

• We invest in the infrastructure you’ll need to be supported and successful
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems 
• We believe in exceptional management 
• We are an antiracist organization and doing the work to support differences of all kinds
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay that is competitive and aligns with industry standards. Your actual base salary will depend on factors such as your skills, qualifications and experience.

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All of our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@babylist.com), instant messaging platforms or unsolicited calls.