The Role
Greet and seat guests, take orders, recommend menu items, and serve food and beverages promptly. Maintain clean, stocked dining areas, handle payments, resolve guest concerns, and coordinate with kitchen and bar staff. Maintain menu knowledge including specials and wine pairings.
Summary Generated by Built In
About Us
McNellie's is an Irish-Style pub that serves classic, homemade pub fare. Plus, with 60 beers on tap and another 250+ in cans/bottles, it has one of the biggest selections of beers in the state.
Key Responsibilities:
- Welcome guests with a friendly, welcoming attitude.
- Provide menus, take orders, and offer recommendations based on guests' preferences.
- Serve food and beverages in a timely and professional manner.
- Ensure that the dining area is clean, organized, and fully stocked.
- Maintain a thorough knowledge of the menu, including specials and wine pairings.
- Address and resolve guest concerns with professionalism and courtesy.
- Collaborate with kitchen and bar staff to ensure orders are accurate and efficiently prepared.
- Handle payments, provide accurate change, and process credit card transactions.
Requirements:
- Previous experience in a serving or hospitality role is preferred, but not required.
- Passion for providing excellent customer service and creating a positive dining experience.
- Ability to work in a fast-paced, high-energy environment.
- Strong communication skills and the ability to work well in a team.
- Flexibility to work nights, weekends, and holidays as needed.
- Must be of legal age to serve alcohol and provide ABLE license, proof of alcohol safety training, and a THD Food Handler.
Benefits:
- Health insurance
- Flexible schedules
- Employee discounts
Skills Required
- Previous experience in a serving or hospitality role
- Passion for providing excellent customer service and creating a positive dining experience
- Ability to work in a fast-paced, high-energy environment
- Strong communication skills and ability to work well in a team
- Flexibility to work nights, weekends, and holidays
- Must be of legal age to serve alcohol
- Provide ABLE license, proof of alcohol safety training, and THD Food Handler
- Ability to handle payments and process credit card transactions accurately
- Maintain thorough knowledge of the menu including specials and wine pairings
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The Company
What We Do
McNellie's Group is a Tulsa-based hospitality company that owns and operates restaurants and bars, focusing on creating places where people gather and feel at home.
