About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Position Summary
The Vulnerability Management Platform Support role is responsible for providing day-to-day technical support, monitoring, and maintenance of enterprise vulnerability management, security configuration compliance, and cloud security platforms. This role works closely with the Vulnerability Management Engineering team to ensure platform stability, troubleshoot technical issues, maintain data quality, and support continuous improvement of security technologies. The ideal candidate has a strong technical foundation, problem-solving skills, and the ability to learn and adapt to new security technologies.
Key Responsibilities
- Provide day-to-day technical support for enterprise vulnerability management and security platforms, including Qualys, Wiz, and related technologies.
- Monitor and support vulnerability scanning infrastructure, including scanners, agents, authentication, scan schedules, performance, and asset coverage.
- Assist with Qualys Vulnerability Management and Policy Compliance (Policy Audit) activities, including security configuration assessments, scan monitoring, troubleshooting, and reporting.
- Investigate and troubleshoot scanning failures, connectivity issues, authentication problems, and platform-related incidents.
- Monitor platform health, security data ingestion, asset information, and integration issues to maintain data accuracy and reliability.
- Support cloud security platform activities involving Microsoft Azure and related technologies.
- Assist with platform configurations, upgrades, testing, and implementation of new security capabilities.
- Support integrations between vulnerability management platforms, asset management systems, and IT service management workflows.
- Work with VM Engineers to identify opportunities for process improvements, automation, and platform optimization.
- Maintain technical documentation, troubleshooting procedures, support guides, and operational runbooks.
- Develop knowledge of emerging technologies, including container security, exposure management, and AI-assisted security workflows.
Required Qualifications
- 3+ years of relevant experience or equivalent practical experience in IT infrastructure, cybersecurity, technical platform support, systems administration, or a related technical discipline.
- Hands-on experience supporting, maintaining, or troubleshooting enterprise technology platforms or infrastructure.
- Working knowledge of one or more areas of Windows, Linux, networking, database, or middleware server administration.
- Basic understanding of vulnerability management, security scanning, or security configuration concepts.
- Strong troubleshooting, analytical, communication, and problem-solving skills.
- Ability to learn new technologies, work collaboratively, and independently resolve routine technical issues.
Preferred Qualifications
- Experience with Qualys Vulnerability Management, Qualys Policy Compliance (Policy Audit), or comparable security assessment technologies.
- Familiarity with Wiz, Microsoft Azure, or other cloud security technologies.
- Experience supporting vulnerability scanners, agents, authenticated scanning, or security configuration assessments.
- Exposure to vulnerability management, policy audit, compliance assessments, or security configuration reporting.
- Familiarity with security platform integrations, APIs, or IT service management workflows.
- Basic knowledge of Python, PowerShell, scripting, or automation.
- Exposure to container security, asset discovery, or exposure management technologies.
- Experience supporting security technologies in a large enterprise environment.
Salary Range:
$88,900 - 151,100 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- 3+ years of relevant experience or equivalent practical experience in vulnerability management, cybersecurity engineering, infrastructure security, cloud security, or a related technical discipline.
- Hands-on experience supporting enterprise vulnerability management or security assessment platforms, preferably Qualys or equivalent technologies.
- Experience troubleshooting vulnerability scanners, agents, authentication, connectivity, and security platform issues.
- Working knowledge of Windows, Linux, networking, and Microsoft Azure or equivalent cloud environments.
- Understanding of vulnerability scanning, security assessments, and security configuration compliance.
- Strong analytical, troubleshooting, and problem-solving skills, with the ability to learn and adapt to new security technologies.
- Ability to work independently on routine technical issues and collaborate effectively with engineering teams.
- Experience with Qualys Vulnerability Management and Policy Compliance.
- Familiarity with Wiz, Microsoft Azure security, and cloud configuration assessments.
- Basic experience with Python scripting, REST APIs, JSON, or security automation, with willingness to develop additional skills.
- Familiarity with Kubernetes, containers, and container security technologies.
- Understanding of Attack Surface Management, exposure management, and security integrations.
- Exposure to AI-driven automation and security workflow technologies.
- Experience supporting enterprise security platforms in large environments.
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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