Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 40,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine's infrastructure. One system powers business travel, group travel, human agents, and AI agents.
That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026).
We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
Engine X is our charge card and spend management solution, built to give businesses a single place to manage travel and everyday spend. It's a fast-growing product line inside Engine, and we're investing heavily in scaling adoption across our existing customer base and winning new accounts.
As an Implementation Manager, Engine X, you'll own how quickly and deeply our charge card product takes hold across Engine's customer base. You'll work directly with customers to activate their accounts, drive card issuance, and grow spend on the platform, while partnering with our Sales and Account Management teams to identify the best opportunities. This is a high-visibility, high-impact role for someone who thrives in fast-moving environments and wants to help build a category-defining product from the ground up.
Note: this role requires that you work 3 days/week from our Chicago office at 500 W Madison St, Chicago, IL 60661
Your Mission:Drive Engine X Adoption
- Own Engine X activation and growth across our existing customer accounts, working alongside Account Managers to build tailored activation plans.
- Serve as the primary point of contact for inbound Engine X applications from accounts that don't yet have a dedicated rep, turning interest into activated, ramping customers.
Grow Spend and Card Issuance
- Meet directly with customers to educate them on Engine X, enable their teams, and drive spend, from first swipe to sustained usage.
- Partner with our Sales team to increase the number of cards issued per account and expand adoption across departments and business units.
- Use data to monitor growth, spot opportunities, and remove friction in the customer journey.
Build the Playbook
- Bring the voice of the customer back to our product team, turning field learnings into actionable feedback that shapes what we build next.
- Minimum 3 years of experience in sales, account management, customer success, or a fintech/payments-adjacent role
- Experience with corporate cards, spend management, or B2B financial products is a strong plus
- A consultative approach. You know how to educate customers and build conviction, not just close deals.
- Proven ability to work cross-functionally across sales, product, and customer-facing teams
- Comfort with CRM tools, performance dashboards, and reporting systems
- A metrics-driven mindset. You're energized by owning a number and building the strategy to hit it.
How We'll Measure Success
You'll own Engine X application volume, spend growth on the platform, total cards issued, and overall adoption across our customer base. You'll work closely with our Growth, Inbound, Expansion, and Implementation teams.
Applications for this role will be accepted through November 6, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.
OTE Compensation
In addition to a competitive base salary, our listed compensation range includes the estimated variable target. Your OTE (on-target earnings) are based on several factors including your experience, expertise, and location. In addition, all roles receive equity. Your recruiter will share your complete compensation package as you move through the process.
The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:
- Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions.
- Benefits: Check out our full list at engine.com/culture
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.
Perks and benefits may vary based on employment type, location, and more
Skills Required
- At least 3 years of experience in sales, account management, customer success, or a fintech/payments-adjacent role.
- Experience with corporate cards, spend management, or B2B financial products.
- Consultative approach focused on educating customers and building conviction.
- Demonstrated ability to work cross-functionally across sales, product, and customer-facing teams.
- Comfort using CRM tools, performance dashboards, and reporting systems.
- Metrics-driven mindset with experience owning performance targets and developing strategies to achieve them.
- Ability to work three days per week from the Chicago office.
What the Team is Saying
Engine Compensation & Benefits Highlights
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Leave & Time Off Breadth — Unlimited PTO is frequently highlighted alongside paid volunteer time and family leave, and is seen as a major perk for flexibility and balance. Feedback suggests time-off policies are a standout element of the package.
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Equity Value & Accessibility — Stock options are made broadly accessible to full-time employees and are positioned as a meaningful part of total compensation. This ownership component is repeatedly cited as a core strength of the package.
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Healthcare Strength — Medical, dental, and vision coverage is consistently described as comprehensive, with mental-health/EAP resources and HSA/FSA options also noted. Feedback suggests the overall health-and-wellness offering is robust on paper.
Engine Insights
What We Do
Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving 40,000 customers and 2 million travelers, along with leading travel and AI companies that build on Engine's infrastructure. One system powers business travel, group travel, human agents, and AI agents. Engine has been recognized as one of Fast Company's Best Workplaces for Innovators (2025), named TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026).
Why Work With Us
We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
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Employees engage in a combination of remote and on-site work.
We're remote-centric, not remote-only. With four offices across the US and our investment in regular team onsites, we make sure our people stay connected in person – fueling collaboration, creativity, and shared momentum.
