VP, Technology

Posted 6 Days Ago
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Chicago, IL
In-Office
157K-173K Annually
Senior level
Agency
The Role
The VP of Technology will lead technology strategy and implementation for client marketing, focusing on data-driven marketing ecosystems and decisioning solutions, overseeing technical architecture, and managing a team.
Summary Generated by Built In
RAPP Chicago is looking for a VP, Technology to join our award-winning Technology team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.



We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.


Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.


Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets

YOUR ROLE:

As VP, Technology, you will be the senior partner to our clients’ marketing, data, and technology organizations—helping them transform their customer experience through intelligent, data-driven marketing ecosystems. You will shape the MarTech vision, architect modern data and decisioning solutions, and translate complex business challenges into actionable, scalable technical execution.

This role sits at the intersection of Marketing Technology, Data Engineering, Analytics, and Architecture. You will lead discovery sessions with C-suite stakeholders, define future-state architectures, and partner with Engineering Leads to bring next-generation omnichannel marketing and data activations to life.

You will play a critical leadership role in how brands use first-party data, AI-powered decisioning, real-time activation, cloud technologies, and multi-channel automation to create meaningful one-to-one connections with millions of individuals.

YOUR RESPONSIBILITIES:

Client & Stakeholder Leadership

  • Serve as the primary technology advisor to clients—understanding their marketing vision, data maturity, and current-state challenges.
  • Translate business goals into scalable data-driven marketing architectures and technical roadmaps.
  • Facilitate workshops with Marketing, Data, Product, and Engineering stakeholders to define requirements and align on solution direction.

MarTech, Data & Architecture Strategy

  • Assess clients’ existing MarTech, CDP, and data ecosystem; identify capability gaps and define a multi-phase transformation roadmap.
  • Architect integrated solutions spanning data ingestion, identity resolution, segmentation, decisioning, orchestration, real-time activation, and measurement.
  • Recommend omnichannel journeys, next-best-action frameworks, UX/UI touchpoints, and modern campaign orchestration workflows.

Data, Analytics & AI/ML Decisioning

  • Analyze marketing and behavioral data to inform segmentation, personalization opportunities, and performance insights.
  • Define data integration patterns into Campaign, CDP, and Analytics platforms.
  • Lead the design of automated decisioning and next-best-action engines using AI/ML models, predictive analytics, and rules-based logic.
  • Ensure data architecture supports scale, governance, privacy, and real-time use cases.

Implementation Leadership

  • Lead configuration, customization, and integration of platforms such as Salesforce Marketing Cloud, Adobe Journey Optimizer/Adobe Campaign, Braze, CDPs, CMS/DAM systems, and adjacent tech.
  • Define non-functional requirements for performance, security, availability, and operational readiness.
  • Partner with Product, Engineering, and Business Analysts to break large business capabilities into technical epics and development plans.
  • Oversee end-to-end implementation across engineering teams—ensuring on-time, high-quality delivery.

Team & People Leadership

  • Manage a team of technologists, architects, and developers; provide ongoing coaching, mentorship, and career development.
  • Build a culture of collaboration, innovation, accountability, and client-centric delivery.
  • Lead technical work sessions, solution reviews, and architecture governance routines.

REQUIRES SKILLS:

  • 12+ years of IT/Technology experience with 5+ years in MarTech, AdTech, or Data-driven Precision Marketing.
  • Hands-on expertise with Marketing Automation platforms:
    Salesforce Marketing Cloud, Adobe Campaign/Journey Optimizer, Braze, or similar.
  • Strong experience designing and deploying multi-channel campaigns, automated journeys, and real-time decisioning workflows.
  • Experience with data architectures supporting customer 360, identity resolution, segmentation, analytics, and activation.
  • Understanding of cloud platforms (AWS / Azure / GCP), APIs, data pipelines, CDPs, and modern data modeling.
  • Demonstrated ability to translate business needs into data flows, integration patterns, and scalable architecture frameworks.
  • Fully comfortable in a client-facing executive role, guiding senior stakeholders through technical and strategic decisions.
  • Proven success leading cross-functional teams and running effective technical workshops.
  • Highly collaborative, solutions-oriented, and adept at navigating ambiguity.
  • Strong communication skills—able to articulate complex technical concepts clearly to non-technical audiences.
  • Self-driven, detail-oriented, and capable of managing multiple concurrent initiatives.

Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. 

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $157,000 - $173,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Top Skills

Adobe Campaign
Adobe Journey Optimizer
APIs
AWS
Azure
Braze
Cdps
GCP
Salesforce Marketing Cloud
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The Company
HQ: New York, NY
1,766 Employees
Year Founded: 1965

What We Do

We are a global creative agency, but the individual is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one – but to one million at a time. And we use creativity to encourage them to engage, click, buy and bond, again and again.

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