Job Description:
Role Summary/Purpose:
Reporting directly to the Head of IT Audit, the VP, IT Audit Senior Manager is responsible for working closely with the Head of IT Audit to develop, influence, and execute an innovative and industry leading approach to IT Audit strategy across Synchrony. Leading a team of IT Audit professionals, the incumbent will drive comprehensive and dynamic Audit activities including but not limited to audit universe, risk assessment, audit plan development, audit execution, MRA validation, continuous monitoring, and best practice sharing.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Demonstrate strategic leadership to supervise, manage and motivate audit managers on technology and integrated audits
Show thought leadership while scoping and executing audits, including setting audit objectives, defining audit test steps, performing audit fieldwork and drafting audit reports
Develop close relationships with key external and internal stakeholders including CIO and CTO direct reports
Drive effective change while working as one audit team to develop and executive effective and value-added comprehensive audits
Provide feedback on the documentation of detailed process walkthroughs performed with management, including the identification of process risks and controls
Approve and provide feedback on detailed audit work papers, coaching more junior team members on best practices
Ensure timeliness of audit work and ensure audits are in conformance with professional and department quality standards
Present audit results to various levels of internal audit leadership, as well as the business organization
Develop and maintain strong industry connections to identify industry trends and incorporate best practices into Synchrony IT program
Continue to develop increased IT coverage of key business applications and drive effective integration across IT and non-IT audit teams
Interact closely with regulatory agencies (OCC/Fed) during quarterly meetings, exams, and ad hoc requests
Oversee risk assessment process and ongoing business/industry monitoring
Maintain internal audit competency through ongoing professional development
Oversee career and professional development of direct reports
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelors or advanced degree in technology, business, or finance, with a minimum of 10 years of relevant experience working within audit or a risk management function.
Bachelors degree in Accounting, Auditing, or a technology-related degree with 9+ years of audit experience
5+ years in technology audit, controls, operations, and/or compliance
2+ years recent experience managing, supervising, and mentoring individuals
2+ years recent experience in leading projects and motivating teams
CISA/CISM/CPA/CIA/CFE/CRISC/CISSP certifications
Ability and flexibility to travel for business as required
Desired Characteristics:
Strong interpersonal skills required – oral communication, business writing, presentation, and facilitation skills
Effectively integrate business, operational, technological, and financial components into audit work performed
Ability to identify and implement areas where data analytics could be used in audits
Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues
Understanding of business technologies and its impact to the control environment
Managing external audit consultants
Strong knowledge of cyber and cloud auditing
Information Security, data privacy, encryption, and Gen AI experience
Experience auditing or managing operating systems and database technologies
Experience with data center controls
Broad knowledge of internal auditing standards and requirements as set out by IIA and ISACA
Strong written and verbal communication skills to deliver to line management high quality, actionable feedback on a variety of audit related issues
Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives
Experience in credit card/financial services, banking, and working directly with regulators such as FDIC, Federal Reserve, OCC, CFPB, etc.
An advanced degree is a plus, but not required
Grade/Level: 13
The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Internal AuditTop Skills
What We Do
At Synchrony (NYSE: SYF), we’re changing what’s possible for people and businesses every single day. From offering financing options to creating innovative tech, we help make shopping go smoothly across a variety of industries, like retail, auto, travel and home.
Synchrony is one of the largest issuers of store credit cards in the United States. We help consumers pay over time for important expenses, issue co-branded cards for small- and medium-sized business credit products, as well as offer consumer savings products through Synchrony Bank.
So, how can we change what’s possible for you?






