Job Title:
VP, ServicesJob Description:
Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue that mission.
The Role:
Entegris is seeking a Vice President, APS Global Services to join our team. This role leads the global service strategy, operations, and execution for the Advanced Process Solutions (APS) organization. The VP, Global Services is responsible for developing a best in class global services organization and driving service strategy, operational excellence, and the evolution of APS’s service offering portfolio. inclass global services organization and driving service strategy, operational excellence, and the evolution of APS’s service offering portfolio.
As a key member of the APS Leadership Team, this leader will shape the service vision, operating model, and customer centric culture that differentiates APS in the marketplace, while guiding a global team focused on accelerating service revenue growth, improving service delivery performance, and ensuring exceptional customer satisfaction.centric culture that differentiates APS in the marketplace, while guiding a global team focused on accelerating service revenue growth, improving service delivery performance, and ensuring exceptional customer satisfaction.
What You’ll Do:
Strategic Leadership & Organizational Development:
Build and lead a global services organization of field operations, service product management, services execution and engineering professionals
Define and execute global services strategy that supports customer satisfaction, business growth, and service differentiation.
Assess and evolve organizational structure, talent, and capabilities to maintain a high-performing, customer-focused global team.
Promote a culture aligned with Entegris’ mission and PACE values.
Customer Experience & Retention:
Champion the global customer journey and lead continuous improvements to enhance customer satisfaction and loyalty.
Partnering closely with APS Business Unit leaders, strengthen relationships with key customers and lead resolution of critical escalations.
Ensure service offerings deliver differentiated value aligned with evolving customer needs.
Financial & Operational Accountability:
Own the P&L for the Global Services organization, including strategic planning and annual budgeting.
Drive operational excellence through standardized processes, KPIs, dashboards, and global training.
Develop innovative service offerings aligned to market trends and technology advancements.
Cross-Functional Collaboration:
Partner with Sales, R&D, Operations, Product Management, and regional leaders to align service strategy with enterprise goals.
Bring customer insights to influence product roadmaps and serviceability.
Represent Global Services on the Entegris Leadership Team.
Governance, Compliance & Values:
Ensure all teams adhere to Entegris compliance policies, Code of Ethics, and operating standards.
Model PACE values and foster an inclusive, ethical, and safety-driven culture.
What We Seek:
Bachelor’s degree required, advanced degree preferred.
15+ years of progressive leadership experience in global service operations or related fields.
Proven success leading large, complex service organizations in high-technology or advanced manufacturing environments.
Demonstrated ability to manage P&L, scale global operations, and drive revenue growth.
Expertise in customer experience strategy, global service delivery models, and service commercialization.
Strong strategic vision, executive presence, communication, and stakeholder management abilities.
Outstanding Candidates Will Have:
Experience driving major organizational transformations.
Deep understanding of global customer behavior and service economics.
Track record of building high-performing leadership teams and succession pipelines.
Demonstrated innovation mindset and operational rigor.
Ability to influence enterprise-wide strategy across functions and regions
What We Offer:
At Entegris, we invest in providing opportunity to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.
Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.
Generous 401(K) plan with an impressive employer match
Excellent health, dental and vision insurance packages to fit your needs
Flexible work schedule and 11 paid holidays a year
Paid time off (PTO) policy that empowers you to take the time you need to recharge
Education assistance to support your learning journey
Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.
Entegris strongly encourages all of its employees to be vaccinated against COVID-19. At Entegris, COVID-19 vaccination is preferred but not required at this time.
Skills Required
- Bachelor's degree
- Advanced degree
- 15+ years of progressive leadership experience in global service operations or related fields
- Proven success leading large, complex service organizations in high-technology or advanced manufacturing environments
- Demonstrated ability to manage P&L, scale global operations, and drive revenue growth
- Expertise in customer experience strategy, global service delivery models, and service commercialization
- Strong strategic vision, executive presence, communication, and stakeholder management abilities
- Experience driving major organizational transformations
- Deep understanding of global customer behavior and service economics
- Track record of building high-performing leadership teams and succession pipelines
- Demonstrated innovation mindset and operational rigor
- Ability to influence enterprise-wide strategy across functions and regions
Entegris Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entegris and has not been reviewed or approved by Entegris.
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Fair & Transparent Compensation — Pay is considered competitive or slightly above industry standards in several roles, with some calling compensation very fair or great. Feedback suggests overtime opportunities in certain manufacturing roles further enhance earnings.
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Retirement Support — Retirement programs feature a strong company 401(k) match and additional savings vehicles that employees value. Feedback suggests these offerings meaningfully bolster total compensation.
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Leave & Time Off Breadth — Time-off policies are described as good, with PTO that can increase with tenure and unlimited PTO available in some roles. Paid parental leave and holidays add to the overall breadth.
Entegris Insights
What We Do
Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace. Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges. Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,800 people worldwide, with roughly half employed in Asia-Pacific or Europe. With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.






