The KYC Operations Lead Analyst is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to lead in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
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Program / Project Lead within KYC Operations
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Focus on Strategy Initiatives across SMB KYC Operations
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CCB Relationship Point of contact for the Business
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Lead CCB initiatives across KYC operations
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Project Lead focusing on Renewal Projects
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Process & Execution initiatives
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Work with the KYC Digital implementation team
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Work with KYC operations to identify projects to remove pain point / manual touch points
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Work with the Renewals Governance team
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Acts as SME to senior stakeholders and /or other team members.
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Stakeholder Management
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Presenting to senior stakeholders
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Managing a BOW covering multiple strategic projects
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Site lead & matrix manager options
Qualifications:
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6-10 years of experience in Program Management and Project Management
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Preferably with experience in Transformation, KYC, and Operations
Education:
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Bachelor's degree/University degree or equivalent experience
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Project Management qualifications
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Job Family Group:
Operations - Services
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Job Family:
Business KYC
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Time Type:
Full time
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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