Concord is a leading provider of credit administration and loan servicing solutions in capital markets, delivering innovative financial technologies that support a wide range of specialty finance clients. We are on a mission to transform the way servicing platforms operate through cutting-edge tools, robust support, and a client-first mindset.
We are seeking a seasoned Vice President of Sales with deep expertise in loan servicing, trust services, asset-backed securitization (ABS), and capital markets to expand our sales organization. This role is responsible for driving new business acquisition, expanding existing customer relationships, and enabling the adoption of new features across our client base. The ideal candidate will combine domain knowledge with sales leadership to elevate Concord’s position in the capital market space.
Key Responsibilities:
- Develop and execute a comprehensive sales strategy focused on growth capital markets
- Manage and scale a high-performing sales pipeline, ensuring alignment with business goals
- Lead customer acquisition efforts, particularly in specialty finance sectors
- Deepen relationships with existing large clients, identifying upsell and cross-sell opportunities
- Champion adoption of new product features, driving greater customer value and retention
- Serve as a key liaison between the sales team and internal stakeholders, including Product, Marketing, and Client Success
- Build a structured, data-driven approach to pipeline management, forecasting, and sales reporting
- Represent Concord at industry conferences, client meetings, and key thought leadership events
- Continuously monitor industry trends and competitor activities to inform strategy
Requirements
- 10+ years of B2B sales experience, with 5+ years in a senior leadership role within the loan servicing, lending, or capital markets industry
- Proven track record of exceeding sales targets and managing multimillion-dollar accounts
- Strong understanding of asset-backed lending, trustee structures, financial services, fintech solutions, and specialty finance markets
- Demonstrated ability to execute, support, and contribute to a sales team in a high-growth environment
- Excellent interpersonal and communication skills, with the ability to engage senior-level decision-makers
- Strategic thinker with strong problem-solving skills and a hands-on, execution-focused approach
- Proficiency in CRM systems (e.g., HubSpot) and sales analytics tools
- This position is located in New York City or the vicinity
- Travel up to 50% of the time
Preferred Experience:
- Familiarity with investor relations, asset-backed lending, or portfolio servicing platforms
- Experience working with regulatory and compliance-conscious financial clients
- Previous roles in a fintech, trust company, credit fund, BPO, or SaaS company serving within capital markets
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short-Term & Long-Term Disability
- Wellness Resources
Top Skills
What We Do
Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. For over three decades, Concord has delivered award-winning financial technology and support for unparalleled efficiency, accuracy, and flexibility. Concord serves clients globally and operates facilities in the United States and Mexico.
To learn more about our comprehensive services, visit www.concordservicing.com.
