Jobs at Concord Servicing

The Software Engineer will develop features end-to-end for a cloud-native loan servicing platform, focusing on integration, product-building, and leveraging AI.

Manage and resolve customer request forms (CRFs) by reviewing, tracking, escalating, and documenting cases; prepare trending and monthly reports; coordinate with Compliance, QA, Operations and Training; provide feedback, training support, and recommendations to improve policies and service quality.

The Revenue Operations Generalist supports Sales, Marketing, and Customer Success through data management, process optimization, and operational support to enhance revenue generation and execution.

The Agile Project Manager will lead cross-functional initiatives, manage Agile methodologies, gather requirements, and ensure timely project delivery while handling risks, dependencies, and team coordination.

The Cloud Infrastructure Architect will lead cloud architecture and security for AWS and Azure environments, ensuring compliance and optimizing infrastructure for financial services.

The Cloud Infrastructure Engineer maintains Azure environments, manages resources, ensures security compliance, and collaborates on infrastructure projects, focusing on documentation and operational excellence.

The Data Analyst transforms complex operational data into actionable insights, consolidates data for reporting, builds dashboards, and analyzes performance trends, improving processes and technology rollouts.

The Account Manager will manage client accounts, ensure satisfaction, identify growth opportunities, and collaborate with teams to drive business growth.