Our people make all the difference in our success.
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Are you looking for a career move that will put you at the heart of a leading financial institution?
Then bring your skills in project management, problem solving and communication to Citi’s Human Resources Organization Project Management Office.
This role is a key position within the Human Resources Organization the Enterprise Workforce Management Project Management Office. You will be pivotal contributor in a team of project managers and analysts dedicated to supporting the Enterprise Workforce Management efforts to drive forward initiatives in Human Resources. You will be managing projects and initiatives for key Human Resources stakeholders and our regulatory partners in collaboration with Functions Technology and Human Resources taxonomy partners.
What you’ll do
- Partner closely with the Enterprise Workforce Management team in area of project expertise to:
- Build project plans in collaboration with execution teams
- Manage project plan execution to meet critical deliverables
- Monitor performance of multiple projects within the book of work
- Implement common PMO standards, reporting, and closure process across programs in accordance with the Citi Program Management Council (CPMC)
- Provide on-the-ground support to the Human Resources Enterprise Workforce Management team leads to help execute the planning, directing and coordination of day-to-day activities of projects
- Manage the execution of change management process in the assigned projects
- Identify opportunities to improve efficiencies and drive continuous improvement
- Create reporting materials to enable stakeholders to understand the key efforts and milestones.
- Monitor and track execution of projects and escalate program risks affecting delivery to the work effort stakeholders.
- Ensure adherence to project processes, procedures, methods, and standards for project delivery using the approved Citi Solution Delivery Lifecycle (SDLC) and Project Tracking System (PTS)
- Support the identification and resolution of issues, including those outside established projects within the book of work
- Collaborate with teams to action deliverables from reviews of each work efforts defined scope, target state, and success criteria to ensure it fully addresses the scope of work
What we’ll need from you
- Minimum 7 years of progressive program/project management, consulting or technology experience preferred with the ability to create and manage large and complex projects using MS Project
- Specific subject matter expertise regarding Human Resources, governance and project management disciplines
- General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
- Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
- Demonstrated ability to think strategically, analytically, and creatively problem solve
- Well-developed listening skills and a strong ability to engage at a variety of levels
- Proficiency in working in iCAPs/Citi’s Risk and Control platform, SharePoint and PTS 2.0 preferred
- Articulate and effective communicator
- Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
- Project Management Professional (PMP) Certification a plus
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Job Family Group:
Project and Program Management
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Job Family:
Program Management
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Time Type:
Full time
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Primary Location:
Jacksonville Florida United States
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Primary Location Full Time Salary Range:
$103,920.00 - $155,880.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Mar 31, 2025
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
