VP of Product Management, Trust and Safety

Responsibilities

• Strategy & Vision: Define and own the long-term T&S product strategy and roadmap, with a focus on proactive safety, felt safety, and net-new user-facing features that differentiate the Hinge brand.
• People Leadership: Lead, develop, and grow a team of product managers across core T&S workstreams including account integrity, enforcement fairness, internal tools, age assurance, in-real-life (IRL) safety, and more. Build a culture of high standards, ownership, and psychological safety.
• Execution Excellence: Drive predictable, high-velocity delivery. Create the conditions for PMs to own their workstreams end-to-end while maintaining clear escalation paths and executive alignment.
• Responsible AI: Identify and champion opportunities to apply AI thoughtfully across the T&S product surface - using machine learning, LLMs, and emerging tools to improve safety outcomes, reduce user friction, and create moments of genuine delight.
• Cross-Functional Partnership: Operate at the executive level across Hinge and Match Group - partnering with Engineering, Data Science, Legal, Policy, and Operations to align priorities and remove friction from execution.
• Innovation: Translate industry trends, regulatory changes, and emerging threat patterns into actionable product strategy. Champion net-new capabilities that position T&S as a growth driver.

What We're Looking For

• 10+ years of product management experience within consumer technology companies, ideally with significant time in Trust & Safety, integrity or a closely adjacent domain (rideshare, marketplace, gaming, social media).
• Proven track record of building, developing, and scaling high-performing product teams, with a clear point of view on culture, talent and how people do their best work.
• Hands-on fluency with AI and machine learning in a product context. You understand the possibilities and the guardrails and you know how to apply both responsibly.
• Demonstrated ability to translate complex, evolving challenges (regulatory shifts, emerging threats, ambiguous problem spaces) into clear product strategy with measurable user and business outcomes.
• Strong executive presence with the ability to lead through influence, communicate clearly across executive leadership, Legal and Policy partners, and external stakeholders and align them around a bold vision.
• Exceptional analytical and creative problem-solving skills with a high comfort level operating in high-urgency, ambiguous environments without sacrificing long-term quality or team health.
• Deep user empathy and consumer-centric thinking. You believe safety is a felt experience.
• Collaborative team player and organizational leader with a strong commitment to cross-functional excellence and culture.
• Experience partnering with AI/ML teams on detection, classification, or GenAI-related risk mitigation.

Bonus Experience

• Background in regulated or safety-sensitive domains such as marketplaces, fintech, or social platforms.
• Familiarity with T&S operations workflows, case management, and policy-to-product translation.

$307,000 - $375,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
As a member of our team, you'll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)-Asian, Unapologetic, Disability, LGBTQIA+, R aices , Women/Nonbinary, Parents -that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are...
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
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