VP Product Management - AI For Work

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

OVERVIEW

The VP, Product Management – AI for Work (AI4W) will lead the strategy, development, and growth of our AI-powered productivity and workflow solutions. This role sits at the intersection of product, customers, and go-to-market.

You will own the end-to-end product lifecycle for AI4W, from identifying real customer problems to building and scaling solutions that deliver measurable business outcomes. This is a highly customer-facing role requiring deep engagement with enterprise clients, strong product intuition, and the ability to translate ambiguity into execution.

We are looking for a self-driven, high-ownership leader who thrives in fast-paced environments, is hungry to build, and can operate with both strategic clarity and execution rigor.

LOCATION: Remote, US

RESPONSIBILITIES:

Product Strategy & Ownership

• Own the AI4W product vision, strategy, and roadmap aligned to company growth goals
• Drive P&L accountability for AI4W solutions, including revenue, adoption, and profitability
• Identify high-impact use cases across functions (Sales, HR, Engineering, Support, etc.) and translate them into scalable product offerings
• Define clear differentiation for AI4W in a highly competitive market (e.g., copilots, productivity tools, workflow platforms)

Customer-Centric Innovation

• Engage directly with customers (CIOs, business leaders, functional heads) to deeply understand workflows, pain points, and opportunities
• Lead customer workshops, discovery sessions, and solution design conversations
• Translate customer problems into product requirements, use cases, and solution architectures
• Co-build with strategic customers and partners to validate product-market fit

Execution & Delivery

• Partner closely with Engineering, Design, and AI teams to define product specifications and deliver high-quality releases
• Prioritize roadmap based on business impact, customer value, and speed to market
• Drive product development from ideation through launch and scale
• Ensure strong feedback loops from field, customers, and usage data into product decisions

Go-To-Market & Field Enablement

• Work closely with Sales, Marketing, and Partnerships to define positioning, messaging, and GTM strategy
• Support key deals through demos, solution positioning, and executive conversations
• Build reusable solution assets (demos, use case playbooks, value narratives) for field teams
• Ensure demo environments and product storytelling are aligned with real customer scenarios

Leadership & Team Building

• Build, mentor, and lead a high-performing product management team
• Foster a culture of ownership, speed, and customer obsession
• Drive cross-functional alignment across Product, Engineering, Sales, and Customer Success

REQUIREMENTS

Must Have Skills & Experience:

• Minimum 12 years of experience in Product Management, with a strong track record of building and scaling enterprise software products required
• Proven experience owning product strategy, roadmap, and P&L required
• Strong background in AI/ML-driven products, automation platforms, or productivity tools (e.g., copilots, workflow automation, enterprise SaaS) required
• Deep customer-facing experience, including leading workshops, discovery sessions, and executive-level engagements required
• Experience working with enterprise stakeholders such as CIOs, CTOs, and business leaders required
• Strong understanding of modern AI technologies (LLMs, NLP, automation, APIs, integrations) required
• Demonstrated ability to operate in fast-paced, ambiguous environments with high ownership
• Previous experience collaborating with engineering teams on product specifications and delivery required
• Excellent proficiency in communication and storytelling skills, with the ability to simplify complex concepts required
• Experience building and managing high performing globally product teams required

Preferred: 

• Experience in AI copilots, agentic AI, or workflow automation platforms
• Background in one or more functional domains (Sales, HR, Customer Support, IT, etc.)
• Experience with Agile development methodologies and tools like Jira
• Technical background or hands-on experience in software development
• Experience working in global, distributed team environments

Education:

• Bachelor’s degree required
• Master’s degree preferred

Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $200,000 - $220,000.  Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.