VP, Private Lender Finance Portfolio Manager

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you!

Summary

Essential Duties & Responsibilities

• Act as a primary point of contact with clients in gathering information for portfolio monitoring, executing renewals, modifications and increases, conducting relationship reviews, managing any problem or delinquent accounts, encouraging deposit relationships, and working with clients as they evolve and grow to adjust our structure.

• Coordinate with the Private Lender Finance team to onboard new clients and help them adapt to our processes.

• Act as a primary point of contact with internal partners to ensure covenant testing and underwriting are completed as required, and cross-sale opportunities are promoted.

• Review and process borrowing bases to ensure efficient availability on our lines of credit.

• Strive for continuous improvement by establishing and maintaining our processes.

• Communicate immediately with PLF teammates to ensure tasks are appropriately assigned, completely efficiently, and clients are updated as needed.

• Manage and grow value-based relationships through exceptional communication and follow through timely to ensure client satisfaction, resulting in high client retention and maximizing portfolio quality.  

• Develop and maintain a database process for housing all client portfolio data over time and perform regular portfolio analytics.

• Run additional ad hoc analytics as needed and assist with management reporting and presentations.

• Manage workflow of clients within Salesforce and other internal systems.

• Support the bank’s high standards for client care while performing as a key member of a service team.

• Maintain exception items at or below Company Thresholds.

• Assist when needed with intake of information for prospective clients and underwriting/analysis of loan request(s).

• Travel as established by PLF Management as needed. 

• Performs other duties as required.

Qualifications

• Superb people skills to work within a team environment and successfully develop and retain client relationships.

• Possesses expert knowledge or can learn and become an expert in the field of private lending and private lender financing.

• Must have demonstrated skills in credit underwriting and portfolio management for professional service corporations.

• Superior analytical ability for creating trend analysis across large data sets and decision-making skills based on a thoughtful assessment of risk.

• Must be attentive to detail and accurate when analyzing financial statements (including but not limited to personal financial statements, mortgage origination fees and interest income, various fund and capital raising structures).

• Excellent verbal, written, presentation and tactful interpersonal skills.

• Ability to produce needed outcomes and retain client relationships.

• Self-motivated to work independently, continuously improve, achieve goals and take personal ownership.

• Effective time management and organizational skills and follow through to prioritize multiple tasks within a day.

• Strong working knowledge of regulations, compliance standards, market trends and products relating to the banking industry.

Supervisory Responsibilities

• Individual contributor

Education and/or Experience

• Bachelor’s Degree from a four-year college or university

• Five to ten years related banking or financial services experience and training 

• Commercial, credit and/or private lender finance underwriting and portfolio management experience preferred.

Computer and Software Skills

• Microsoft Office, specifically Microsoft Excel

• Google Suite, including Google Mail, Docs and Sheets

• Bankway or similar depository account system

• Salesforce or similar Client Relationship Management (CRM) database

• Database management, mortgage analytics preferred

• Basic AI fluency, Gemini preferred

Certifications, Licenses, and Registrations

•  None

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [email protected].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE.