VP, Operations

Posted Yesterday
Hiring Remotely in United States
Remote
Entry level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
Owns company-wide operations and execution across businesses, functions, and markets. Translates priorities into measurable targets, owners, timelines, and operating plans; runs performance reviews; resolves cross-functional execution issues; builds planning, accountability, and resource-allocation processes; establishes new businesses and teams; improves organizational structures; and directly leads critical projects when execution is weak.
Summary Generated by Built In
About ActAI

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

 
About the Role

The VP, Operations will own group-wide operations and execution across ActAI businesses, functions and markets. The role is responsible for making sure priorities translate into clear ownership, measurable outcomes and fast execution.

 
What you will be doing
  • Turn group priorities into targets, owners, timelines and operating plans.

  • Run operating reviews and identify businesses, teams or projects that are behind plan.

  • Solve cross-functional problems across product, technology, operations, people and commercial teams.

  • Build processes for planning, performance management, accountability and resource allocation.

  • Lead the operating setup of new businesses, markets and teams.

  • Improve organisational structures and processes that slow execution.

  • Step directly into critical projects when execution or ownership is weak.

 
What you will need
  • Strong track record building and scaling operations in a technology company, startup or high-growth business.

  • Experience owning company-wide, multi-market or multi-business execution.

  • Strong understanding of business metrics, operating models and organisational design.

  • Ability to identify why a business or team is underperforming and implement the fix.

  • Highly analytical with strong execution capability.

  • Hands-on operating style - comfortable working directly with data, processes and teams.

Skills Required

  • Strong track record building and scaling operations in a technology company, startup, or high-growth business
  • Experience owning company-wide, multi-market, or multi-business execution
  • Strong understanding of business metrics, operating models, and organizational design
  • Ability to identify why a business or team is underperforming and implement the fix
  • Highly analytical with strong execution capability
  • Hands-on operating style; comfortable working directly with data, processes, and teams
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The Company
HQ: Petaling Jaya
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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