About CLS:
CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.
Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.
CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.
Job purpose
As a systemically important financial market utility, the operational resilience posture of CLS is inextricably tied to the wellbeing of the global financial infrastructure. While CLS enjoys a strong and demonstrable history of resilience of its platforms and operating environments, neither CLS nor the external environments remain static resulting in continued exposure to changing threats and vulnerabilities. At the heart of this is transparent, cross divisional governance and reporting, underpinned by detailed, accurate and timely management information. The function of business process mapping is foundational to the generation of this insight.
CLS therefore has a requirement for a role to with the Operational Resilience team to own the development of business process mapping for the organisation along side the development and on-going management of information flows and processes to collate cross divisional management information to articulate the resilience health of the organisation.
Essential Function / major duties and responsibilities of the job
Strategic
The successful candidate will be experienced in operational resilience within a GSIB or an FMI, with a focus on governance, risk management and reporting along with detailed experience of business process mapping initiatives, tooling and on-going maintenance.
The candidate will partner and collaborate across the firm to grow the maturity of MI required by committees and senior forums on the resilience health of CLS to inform strategic decision making.
Additionally, the candidate will be required to lead and support the development of business process mapping for the organisation, prioritised by critical external services, non-critical external services and internal enabling functions as well as supporting the development of the tooling strategy to enable MI to be generated.
Operational
As a member of the Operational Resilience team, the candidate will be continually engaged with the day to day operations of CLS Important Business Services, monitoring and understanding service performance and seeking to learn lessons from any issues or incidents to feed into the overall Resilience framework and plan.
· Participation at a working group level of change programs which may materially alter the resilience posture of the organization, influencing these to ensure risk is either mitigated or improvements made.
· Establish new and participate in existing forums to ensure the resilience health of the delivery of CLS’s products and services is clear, enabling strategic decision making for investment and risk management.
Leadership
The candidate will be required to lead change across the organization as CLS matures the operational resilience function. This will require strong analytical and influencing skills along with empathy and the ability to understand others and their positions.
Experience / essential and desired for successful job performance
The candidate shall have the following experience:
· A history of leading or providing significant support to the identification, generation and collation of data points from across a GSIB or FMI to enable Operational Resilience MI to be produced.
· An SME level of understanding of business process mapping for a GSIB or FMI from initial development through to on-going management and maintenance.
· Good understanding of FX products and services with knowledge of the required infrastructure and dependencies.
· Experience across technology, third party, facilities and people risk analysis and mitigation.
Qualifications / certifications
Recognized qualifications in the following areas will be beneficial:
· Operational Resilience
· Business Analysis
· Project Management (e.g Prince / PMI / APM)
· Cyber Management (e.g. CISM)
Knowledge, skills and abilities / competencies required for successful job performance
The candidate will possess deep analytical skills in areas of business services and processes, understanding the relationship to underpinning resources (e.g. Technology, People, Facilities and Third Parties) and be able to assist the business in determining the importance of these services and processes both internally and across the markets. In addition to this, they will be:
· Be experienced in presenting structured analysis of prioritized risk statements
· Familiar with product and project lifecycles and business case development in support of risk mitigation.
· Comfortable in co-ordinating and chairing meetings at all levels of the organization, from low level working groups through to senior level steering meetings
Success factors / ‘How’. Personal characteristics contributing to an individual’s ability to excel in the position
The candidate should be inquisitive, well structured and pragmatic, along with being driven and passionate about understanding the lowest level of detail of CLS operations and how to make these more resilient.
The ability to form strong, long lasting relationships across the business will be key.
· Collaborative- partners through proactive communication with stakeholders; able to influence without authority.
· Innovative - develops engaging and innovative solutions.
· Manages complexity - able to operate and flex to changing priorities while managing within resource constraints.
· Action oriented- self-starter, takes on new challenges with a sense of urgency and enthusiasm, providing a proactive, client focused and “can do” approach.
· Detail oriented – seeks to understand the lowest level of information and how this relates to the bigger picture.
· Demonstrates self-awareness - recognizes own strengths and development areas; eager to learn and develops.
#LI-KN1
Our commitment to employees:
At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:
- Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
- 2 paid volunteer days so that you can actively support causes within your community that are important to you.
- Generous parental leave policies to ensure you can enjoy valuable time with your family.
- Parental transition coaching programmes and support services.
- Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
- Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
- Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
- Active support of flexible working for all employees where possible.
- Monthly ‘Heads Down Days’ with no meetings across the whole company.
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
- Private medical insurance and dental coverage.
- Social events that give you opportunities to meet new people and broaden your network across the organisation.
- Annual flu vaccinations.
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
- Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
- All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
- Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
What We Do
In 2022, we celebrate 20 years of delivering unprecedented levels of risk mitigation, liquidity optimization and operational efficiencies.
Trusted by thousands of counterparties within the global FX ecosystem, CLS makes FX safer, smoother and more cost effective. Trillions of dollars worth of currency flows through our systems each day.
Created by the market for the market, our unrivaled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so you can put your capital and resources to better use.
Our complementary products are designed to enable you to manage your risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
